Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

I am a versatile professional that exceeds in customer service and maintains a positive attitude. I am flexible and hard working with the drive to succeed. I have an excellent work history with an ability to exceed in all tasks I have been a part of. I am meticulous and I pay attention to detail. I work well with others and I have a team player attitude. I have many years of customer service experience and sales and I enjoy to set goals and exceed them. I am a great addition to any team.

  • Team leadership
  • Training and mentoring
  • Cash handling accuracy
  • Detail-oriented
  • Reliable and dependable
  • Flexible
  • Organized
  • Positive outlook
  • Time management
  • Strong communication skills
  • Dedicated team player
  • Approachable
  • Cheerful and energetic
  • Excellent multi-tasker
02/2016 to Current Cashier City Of Ann Arbor | Ann Arbor, MI,
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed customer payments quickly and returned exact change and receipts.
  • Front faced store to improve maximum shopping experience
  • Input orders and made sure store remained stocked
06/2013 to 02/2016 Manifestor Lamb Weston Holdings Inc | American Falls, ID,
  • Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review.
  • Maintained accurate and timely completion of log books and inspection reports.
  • Created and maintained detailed daily activity logs.
  • Evaluated materials for quality and sorted parts and final products.
  • Reviewed documentation and work order requirements.
  • Received and correctly processed both written and verbal instructions, prints and work orders.
  • Organized product locations and coordinated movements between receiving, storage and shipping.
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Read and followed pick sheets to prepare, pack and scan orders.
  • Added tags and stored inventory in correct locations.
  • Obtained required documentation for onward movement of cargo.
  • Performed daily inventory counts and helped with full audits.
02/2010 to 03/2013 Vision Assistant Dean Health | Pauls Valley, OK,
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Educated customers on product and service offerings.
  • Recommended optimal merchandise based on customer needs and desires.
  • Recommended merchandise to customers based on needs and preferences.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Assisted Doctor with appointments
  • Entered patient information into the computer
  • Filed patient's insurance and filed patient's records and files
  • Fitted glasses and contacts on patients and assisted customer in proper eye wear techniques
08/2005 to 01/2010 Department Manager Unifi | North Canton, OH,
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Utililzed excellent math skills to maintain accurate inventory levels.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Worked closely with sales associates to complete tasks.
  • Coached, trained and mentored new team members and manager trainees.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Followed all safety protocols and company processes and procedures.
  • Performed opening and closing duties as part of management team, including cash management.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Employed process improvement initiatives within department.
Education and Training
Expected in 05/1982 GED | Mary Persons High School, Forsyth, GA GPA:

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Resume Overview

School Attended

  • Mary Persons High School

Job Titles Held:

  • Cashier
  • Manifestor
  • Vision Assistant
  • Department Manager


  • GED

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