Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
I am a versatile professional that exceeds in customer service and maintains a positive attitude. I am flexible and hard working with the drive to succeed. I have an excellent work history with an ability to exceed in all tasks I have been a part of. I am meticulous and I pay attention to detail. I work well with others and I have a team player attitude. I have many years of customer service experience and sales and I enjoy to set goals and exceed them. I am a great addition to any team.
Skills
Team leadership
Training and mentoring
Cash handling accuracy
Detail-oriented
Reliable and dependable
Flexible
Organized
Positive outlook
Time management
Strong communication skills
Dedicated team player
Approachable
Cheerful and energetic
Excellent multi-tasker
Experience
02/2016 to CurrentCashierCity Of Ann Arbor | Ann Arbor, MI,
Drove sales and add-on purchases by promoting specific item options to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answering questions and offering advice.
Trained new team members in cash register operation, stock procedures and customer service.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Properly verified customer identification for alcohol or tobacco purchases.
Compiled and updated client data to track payments trends and support accurate accounting.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Learned roles of other departments to provide coverage and keep store operational.
Processed customer payments quickly and returned exact change and receipts.
Front faced store to improve maximum shopping experience
Input orders and made sure store remained stocked
06/2013 to 02/2016ManifestorLamb Weston Holdings Inc | American Falls, ID,
Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review.
Maintained accurate and timely completion of log books and inspection reports.
Created and maintained detailed daily activity logs.
Evaluated materials for quality and sorted parts and final products.
Reviewed documentation and work order requirements.
Received and correctly processed both written and verbal instructions, prints and work orders.
Organized product locations and coordinated movements between receiving, storage and shipping.
Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
Read and followed pick sheets to prepare, pack and scan orders.
Added tags and stored inventory in correct locations.
Obtained required documentation for onward movement of cargo.
Performed daily inventory counts and helped with full audits.
02/2010 to 03/2013Vision AssistantDean Health | Pauls Valley, OK,
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Educated customers on product and service offerings.
Recommended optimal merchandise based on customer needs and desires.
Recommended merchandise to customers based on needs and preferences.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Assessed, optimized and elevated operations to target current and expected demands.
Assisted Doctor with appointments
Entered patient information into the computer
Filed patient's insurance and filed patient's records and files
Fitted glasses and contacts on patients and assisted customer in proper eye wear techniques
08/2005 to 01/2010Department ManagerUnifi | North Canton, OH,
Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
Assessed, optimized and elevated operations to target current and expected demands.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Enforced safety rules and other policies to protect employees and minimize company liability.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Utililzed excellent math skills to maintain accurate inventory levels.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Worked closely with sales associates to complete tasks.
Coached, trained and mentored new team members and manager trainees.
Greeted and assisted all customers daily in high-traffic retailer.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Followed all safety protocols and company processes and procedures.
Performed opening and closing duties as part of management team, including cash management.
Treated associates with fairness and respect, providing recognition of accomplishments.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
Employed process improvement initiatives within department.
Education and Training
Expected in 05/1982GED | Mary Persons High School, Forsyth, GAGPA:
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