Cashier Resume Example
Ambitious student pursuing International Business degree eager to contribute developed knowledge in expanding a brand role. Skilled in customer service and social media. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers while achieving all individual sales goals. Friendly, efficient and devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding branding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
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- Processed returned items in accordance with store policy.
- Helped customers find specific products, answered questions and offered advice.
- Read weekly sales inserts and monitored price changes.
- Received payments for Product or Service and issued receipts.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Welcomed customers, offering assistance to help find necessary store items.
- Resolved issues with cash registers, card scanners and printers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Assisted customers with account updates, new service additions and promotional offers.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Processed customer payments quickly and returned exact change and receipts.
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
- Worked closely with front-end staff to assist customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Trained new team members in cash register operation, stock procedures and customer service.
- Answered telephone to provide dining information and take party reservations.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Helped to plan and execute parties for more than 100 guests, including coordinating menus and preparing tables.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Checked dining and serving areas every 10- 20 minutes to verify proper cleanliness and readiness for guests.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Answered customers' questions about hours, seating, current wait time and other information.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Served food and beverages to guests and refilled glasses promptly.
- Obtained signed waiver from customer before starting event and closed out customer bill at event end.
- Corresponded with social media clients to utilize positive feedback and posts to better promote the brand.
- Posted new content for products and services when managing marketing and release calendars.
- Tracked and analyzed social media and online marketing initiatives.
- Wrote social media content to increase engagement with customers.
- Identified trends through assessment of competitor activities.
- Served as main point of contact for clients, answering questions and responding to messages.
- Arranged special accommodations for guests to maintain optimal satisfaction.
- Managed guest check-in and check-out procedures, reservations and payments.
- Responded to inquiries and room requests made online, by phone or email.
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
- Managed customer complaints and rectified issues to complete satisfaction.
- Monitored reservations to track incoming parties and special events.
- Set guest and group reservations and processed check-ins and check-outs.
- Answered the phone and emails to make reservations and take guest information.
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Resume Overview
School Attended
- Northampton Community College
Job Titles Held:
- Cashier
- Party Host
- Front Desk Associate
Degrees
- Some College (No Degree) in International Business
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