cashier resume example with 15+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
I have been working with the public since I was 16 years old, and I enjoy being able to make somebody's visit to my workplace an exciting and pleasant experience. I work hard and learn fast. I am always happy, and strive to make others smile. I am knowledgeable with the park, and the surrounding area. I love that park, and I hope I can join the staff once again!!
Skills
Schedule and calendar management
Customer satisfaction
Spreadsheet development
Driver communications
Peer relationships
Handling payments
Quality control
Administrative tasks
Professional and mature
Scheduling and calendar management
Visitor assistance
Safety protocols
Cleaning and sanitizing
OSHA
Valid class c driver's license
Experience
Cashier, 08/2015 - Current Denair Unified School District – Denair, CA,
Helped customers find specific products, answered questions and offered product advice.
Operated cash register, collected payments and provided accurate change.
Learned roles of other departments to provide coverage and keep store operational.
Welcomed customers, offering assistance to help find necessary store items.
Scanned customer purchases, supporting transactions to streamline sales process.
Trained new team members in cash register operation, stock procedures and customer service.
Resolved issues regarding customer complaints and escalated worsening concerns to owner for remediation.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Properly verified customer identification for alcohol or tobacco purchases.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Contacted customers about changes or updates in loyalty accounts, efficiently communicating potential problems.
Assisted with payment processing and investigating variances in cash amounts.
Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Assisted with purchases, locating items and signing up for rewards programs.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted customers with account updates, new service additions and promotional offers.
Resolved issues with cash registers, card scanners and printers.
Trained new employees in cashiering procedures, offering assistance in resolving basic customer complaint, or technical issues.
Inspected items for damage and obtained replacements for customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Gift Shop Manager, 03/2011 - 06/2015 Halifax Health – Winter Park, FL,
Resolved customer problems by investigating issues, answering questions and building rapport.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Assessed, optimized and elevated operations to target current and expected demands.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Implemented succession planning by training and developing 3 associates into leadership positions.
Strengthened work flow productivity by hiring, managing and developing top talent.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Updated store pricing, signage and merchandising to promote specials, sales and discounts.
Oversaw POS operations and cash management to reduce errors.
Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
Improved store status by implementing process improvements and identifying performance gaps for corrective action.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Corrected operational discrepancies by developing and executing process improvements.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Managed inventory tracking and physical inventory counts to minimize loss.
Provided accurate and helpful information to visitors.
Opened visitors center daily and assisted field technicians/coworkers with janitorial duties.
Operated radio for park communications, including arrival of tours and confirmation or payment, and relaying details and information to law enforcement rangers in case of and during emergency situations.
Operations Manager, 05/2005 - 01/2011 Medstar Research Institute – Annapolis, MD,
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Established work priorities to meet contractual obligations for schedule and installations.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Improved morale and management communication by creating employee recognition and rewards practices.
Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.
Assisted in refining procedures, defining best practices and correcting reported audit issues.
Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
Enforced security policies and procedures to protect company assets from theft, loss or damage.
Delivered positive customer experiences by implementing effective quality assurance practices.
Reduced costly waste in manufacturing by identifying and eliminating overproduction.
Fostered strong relationships with regular customers and suppliers by being attentive, friendly and maintaining communication.
Inspected production areas to identify and correct unsafe or unauthorized practices.
Oversaw engineering team of 6 members focused on continuous improvement processes.
Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
Reduced process lags and effectively trained team members on best practices and protocol.
Facilitated timely and comprehensive audit preparations or inspections, conducted root cause analysis and adhered to Corrective and Preventive Actions (CAPA) system procedures.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Assessed, optimized and elevated operations to target current and expected demands.
Diminished financial discrepancies by accurately collecting customer fees, managing refunds and providing complete sales documentation.
Education and Training
High School Diploma: , Expected in - Moapa Valley High School - Overton, NV GPA: Status -
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