Enthusiastic individual with superior skills in working in both team-based and independent capacities. Experienced in assisting and encouraging fellow team members. Internally motivated and highly effective at producing results in any situation. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
- Spanish
- Team Building
- Conflict and dispute resolution
- Promoting morale and maintaining a positive attitude
- Coming up with creative solutions to everyday problems
- Solo Piano
- Proofreading
Tolland, CT, 03/2019 - 08/2019
- Helped customers find specific products, answering questions and offering advice.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Assisted customers with account updates, new service additions and promotional offers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Hoboken, NJ, 01/2018 - 03/2019
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
- Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Answered customers' questions about hours, seating, current wait time and other information.
La Jolla, CA, 05/2017 - 08/2017
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Completed opening and closing checklists, including emptying trash, sweeping and mopping the floors, clearing and wiping down all tables, and cleaning the bathrooms.
City, STATE, 01/2017 - 07/2017
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Helped to plan and execute parties for more than 20 guests, including coordinating menus and preparing tables.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Calculated charges, issued table checks and collected payments from customers.
- Monitored dining area to assess server capacity and accurately estimate wait times.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
During my time in Penn High School Choir, I immediately rose to the level of excellence in both my technical ability and my ability to promote positive relationships both within and without the choral setting. I was a leader within my section and within the group, working hard in an individual setting and applying what I learned to assist fellow choir members as needed.
I spent fifteen years playing piano at a competitive level and during this time, developed discipline, determination, resilience, and consistent work ethic. To be a musician requires many things, but most importantly. the humility and the ability to recognize that there is always more to learn.
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Resume Overview
School Attended
- Indiana University Bloomington
- Penn High School
Job Titles Held:
- Cashier
- Hostess
- Front of House Waitress
- Hostess
Degrees
- Bachelor of Arts
- High School Diploma
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