LiveCareer-Resume

cashier resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Organized Customer Service experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.

Enthusiastic Cashier with 3 years of experience helping customers complete transactions. Talented at fielding customer questions, providing recommendations and ringing up on POS cash register. History of increasing sales by promoting current deals.

Skills
  • Point of sale knowledge
  • Stocking and replenishing
  • Customer assistance
  • Payment collection
  • Cash register operations
  • Identification checks
  • Bagging and packaging
  • Refunds and exchanges
  • Cash drawer management
  • Multi-tasking ability
  • Credit card processing
  • Product upselling
  • Cash register operation
  • Written and verbal communication
  • Friendly demeanor
  • Cash balancing
  • Maintaining store appearance
  • Good telephone etiquette
  • Product and service sales
  • Safe verifications
  • Currency sorting
  • Check cashing
  • Sale expertise
  • Coaching and mentoring
  • Order taking
  • Monetary transactions
  • Refund handling
  • Cleaning procedures
  • Interpersonal skills
  • Product restocking
  • Cash handling
  • Price changes
  • Purchase assistance
  • Request prioritization
  • Cash register systems
  • Bagging assistance
  • Coupons and gift cards
  • Cleaning and sanitizing
  • Payments posting
  • Daily transaction summarizing
  • Payment accepting
  • Staff training
  • Cash owed calculations
  • Money handling
  • Payment processing
  • Customer relations
  • Receipt and refund issuance
  • Cleanliness
  • Basic math skills
  • Currency counting
  • Cash register skills
  • Question responses
  • Reports and documents
  • Sandwich preparation
  • Food preparation
  • Menu memorization
  • Food arrangement
  • POS system use
  • Order delivery practices
  • Communication skills
Education
Premier High School Texarkana, TX, Expected in High School Diploma : - GPA :
Work History
Eastern Connecticut Health Network - Cashier
South Windsor, CT, 11/2019 - 01/2020
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Worked closely with Cashier to solve problems and handle customer concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Helped over 1000 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Completed sales in excess of $100.00 with near-zero error rate using POS system.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Educated customers on promotions to enhance sales.
  • Completed manual and machine counts of funds for transactions valued at over $100.00.
  • Served needs of more than 100 customers in busy Restaurant environment.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Increased sales 100% by offering advice on purchases and promoting additional products.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
Olive Garden - HostOl
City, STATE, 08/2018 - 08/2019
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Equipped and organized facility to comply with company strategy for online and offline quality controls.
  • Conducted training and change management processes to improve operations.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Coordinated with Host team in developing project plans for prioritized initiatives.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Developed and executed plans to monitor standard process adherence.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Calibrated instruments and scales in production area and quality lab.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Determined and recommended methods to address improvement opportunities.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Provided observations, took measurements and performed tests at various stages according to quality control plan.
  • Worked with Host to resolve Guest problems, improve operations and provide exceptional customer service.
  • Improved quality processes for increased efficiency and effectiveness.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Monitored social media and online sources for industry trends.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Sonic - Carhopper
City, STATE, 04/2018 - 06/2018
  • Answered guest questions and promoted special products.
  • Took over 50 daily customer orders with 100% accuracy.
  • Double-checked order accuracy and food quality consistently.
  • Enhanced guest entertainment by balancing and delivering food and beverage orders while roller skating.
  • Memorized orders and maintained 100% accuracy in high-traffic times.
  • Welcomed and greeted guests and delivered outstanding customer service.
  • Balanced orders on trays weighing over 10 lbs and delivered them to cars.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Minimized customer wait times by 2 minutes.
  • Performed all activities visible by customers while roller-skating, comprising serving, food preparation, trash or tray removal, and assembly of beverage orders.
  • Minimized customer wait times by 2 minutes.
  • Completed company training program in record time.
  • Maintained professionalism while dealing with high order volumes and quality assurance.
  • Ensured consistency in food presentation and quality by inspecting all orders prior to delivery.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Observed customer purchases in line and differentiated between standard portions.
  • Promoted customer loyalty by efficiently handling food and service complaints.

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Resume Overview

School Attended

  • Premier High School

Job Titles Held:

  • Cashier
  • HostOl
  • Carhopper

Degrees

  • High School Diploma

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