LiveCareer-Resume

cashier resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Service-oriented Cashier well-versed in processing cash, card and check payments without error. Offers security-minded approach with excellent customer service abilities. Flexible in scheduling and committed to punctual, reliable attendance.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Skills
  • POS systems
  • Customer Service
  • Cash handling
  • Staff mentoring
  • Communication skills
  • Organization
  • Time management
  • Issue resolution
  • Cash drawer balancing
  • Ordering and stocking
  • Product recommendations
  • Cash management
  • Security monitoring
  • Payment processing
  • Credit and cash transactions
  • Customer assistance
  • Cash register operation
  • Scanner operations
Experience
03/2018 to 01/2022
Cashier Tommy Bahama White Plains, NY,
  • Cash handling
  • Stocking
  • Customer service
  • Cleaning
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions and provided store information.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Discounted purchases by scanning and redeeming coupons.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
05/2014 to 03/2018
Server/Restaurant Hostess Applebarrel Cafe City, STATE,
  • Cash handling
  • Cleaning
  • Customer service
  • Greeted guests and sat customers at tables or in waiting areas.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Answered telephone to provide dining information and take reservations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Took beverage orders and served drinks during peak meal times.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
09/2009 to 07/2014
Cashier/Supervisor Dollar Tree City, STATE,
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Greeted customers and responded to requests for information.
  • Called for backup cashiers during peak times to minimize wait time for customers.
  • Supported front-end procedures to keep items well-stocked to prevent shrinkage.
  • Processed exchanges and returns by inputting in company database.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
  • Built and maintained working relationships with peers and upper management.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Processed payments promptly for customers to exceed productivity standards.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Reconciled registers to prepare daily bank deposits.
  • Designed and suggested new displays to better promote merchandise.
  • Created new processes and systems, increasing customer service satisfaction.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
  • Increased likelihood of repeat business by building friendly relationships with customers.
  • Observed cashiers to share feedback, improving performance quality.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Education and Training
Expected in 08/2007 to to
GED:
Edmond North High School - Edmond, OK,
GPA:

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Resume Overview

School Attended

  • Edmond North High School

Job Titles Held:

  • Cashier
  • Server/Restaurant Hostess
  • Cashier/Supervisor

Degrees

  • GED

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