Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Outgoing Lead Cashier always willing to take on new responsibilities with positive attitude. Dedicated employee capable of building effective teams through careful training, mentoring and coaching. Detail-oriented and motivational trainer with 10+ years of related experience.

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

  • Store opening and closing
  • Cash register operation
  • Customer assistance
  • Credit and cash transactions
  • Issue resolution
  • Customer service
  • Cash management
  • Loss prevention
  • Cash drawer balancing
  • Coin counting
  • Bank deposits
  • Product recommendations
08/2018 to 03/2019
Cashier Fellowship Senior Living Basking Ridge, NJ,
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
07/2016 to 03/2018
Customer Service Representative Matthews International Juelich, DE,
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Documented conversations with customers to track requests, problems and solutions.
02/2015 to 08/2017
Sales Representative Carchex Towson, MD,
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Introduced customers to new offerings and updated accounts.
  • Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Built positive and productive customer connections to drive consistent sales.
  • Generated incremental revenue to customers by upselling additional products and services.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
10/2010 to 12/2015
Lead Cashier/Retail Sales Associate Bath & Body Works City, STATE,
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Reviewed stock levels and shelves and pulled new inventory from stockroom to replenish floor.
  • Increased sales opportunities by upselling and cross selling products, using tried and true creativity and persuasion methods.
  • Effectively made change on the cash register, handling payments by cash, credit, debit and personal checks.
  • Helped customers find specific products, answering questions and offering advice.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Stayed up to date on current item discounts to support promotions.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
Education and Training
Expected in 06/2012
Bachelor of Science: Psychology
University of Phoenix - Tempe, AZ
  • 2.97 GPA
Expected in 06/2010
Associate of Applied Science: Psychology
University of Phoenix - Tempe, AZ

Ranked in Top 10% of class

  • 3.6 GPA
  • Psychology, helpful in customer service situations and conflict management.
Activities and Honors
  • Recipient Title Company Street AddressCity, ST ZIP Code Dear Recipient: To get started right away, just tap any placeholder text (such as this) and start typing.
  • Wondering what to include in your cover letter.
  • It's a good idea to include key points about why you're a great fit for the company and the best choice for the specific job.
  • Of course, don't forget to ask for the interview-but keep it brief! A cover letter shouldn't read like a novel, no matter how great a plot you've got.
  • Sincerely, Jessica Claire 2.

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  • University of Phoenix

Job Titles Held:

  • Cashier
  • Customer Service Representative
  • Sales Representative
  • Lead Cashier/Retail Sales Associate


  • Bachelor of Science
  • Associate of Applied Science

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