I am a service-focused professional and friendly team player with a knack for building productive working relationships. I will bring my strong work ethic and excellent organizational skills to any setting. I highly regard a company's values and prioritize tasks to meet consumer needs. I believe I possesses great public relations and communication skills to promote repeat business opportunities. I am a Customer-focused professional with solid understanding of retail dynamics, marketing and customer service, that would be a great asset to any organization.
- Great interpersonal skills
- Cashier experience
- Positive communication skills
- Collaborative team member
- Activity Management
- Organizational Skills
- Responsible
- Flexible
Manheim, PA, 01/2019 - 06/2020
- Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
- Contributed to positive, organized store appearance through restocking and making sure the store looked appealing to the eye.
- Achieved sales goals and business objectives by motivating staff and promoting sales, clothing, and self confidence.
Philadelphia, PA, 10/2019 - 02/2020
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Won store sales competition for most membership's sold, resulting in top life consultant.
- Surpassed daily sales goals by 45% by cross-selling massages, aromatherapy, giftcards, and memberships and promoting additional products.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas.
- Built positive and productive customer connections to drive consistent sales.
- Communicated all sales promotions to customers to grow average customer account size by 42%.
City, STATE, 07/2017 - 10/2019
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Managed closing duties, including restocking items and reconciling cash drawer.
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Resume Overview
School Attended
- Houston Community College
Job Titles Held:
- Cashier
- Life Consultant
- Hostess
Degrees
- High School Diploma
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