Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Friendly School Secretary offering proven success delivering administrative support to school leaders. Reputation for positive attitude, determined work ethic and sound judgment. Adaptable to anticipate issues and proactively solve problems.

  • Toll cashier
  • Cashier skills
  • Cashier experience
  • Cashiering experience
  • Communication and presentation
  • Advertising and marketing
  • Maintaining status reports
  • Managing activities
  • Observation
  • Providing customer support
  • Bagging products
  • Building trust and rapport
  • HIPAA and confidentiality
  • Variance and risk analysis
  • Business operations understanding
  • Flexible
  • Multitasking ability
  • Accurate money handling
  • Teamwork
  • Independent judgement
  • Customer service
  • Organization
  • Relationship development
  • Communications
  • Problem resolution
06/2017 to 06/2018
Cashier Germain Naples, OH,
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Built and maintained effective working relationships with peers and upper management.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
01/2016 to 12/2017
Retail Stocker The Tjx Companies, Inc. Moscow, ID,
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Assisted customers based on currently available product, promotional and policy information.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Assessed floor displays to determine which merchandise required restocking.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
02/2015 to 04/2017
Sales Representative Carchex Baltimore, MD,
  • Planned and followed through with inventory management for each store.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Introduced customers to new offerings and updated accounts.
  • Built positive and productive customer connections to drive consistent sales.
  • Strengthened branding initiatives by coordinating annual events to maximize outreach.
  • Improved advertising initiative outreach and building engagement by executing social media and digital marketing campaigns.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Developed professional sales presentations, seminars and exhibitions to creatively communicate product quality and market comparisons.
  • Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Education and Training
Expected in 06/2017
High School Diploma:
North High School - Torrance, CA

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Resume Overview

School Attended

  • North High School

Job Titles Held:

  • Cashier
  • Retail Stocker
  • Sales Representative


  • High School Diploma

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