Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Award-winning retail sales and customer service expert. Consistently meets commission-based sales goals. I excel in
fast-paced, deadline-driven environments. Client-focused with broad knowledge of electronics.
Highlights
MS Office proficient Positive outlook Approachable Cheerful and energetic Dedicated team player Team leadership Analytical Resolution-oriented Relationship selling Bilingual Reliable and dependable
Experience
11/2016 to CurrentCashierGermain | Naples, FL,
Assessed customer needs and responded to questions.Cleaned and straightened work area.Issued receipts for purchases and gifts.Bagged merchandise by following standard procedures.Organized register supplies.Worked with customer service to resolve issues.Unboxed new merchandise.Rotated stock to maintain freshness.Operated cash register with proficiency.Provided professional and courteous service at all times.Worked overtime shifts during busy periods.
02/2014 to 09/2015Electronics Sales AssociateActionlink | Salem, OR,
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Recommended merchandise based on customer needs.
Replenished floor stock and processed shipments to ensure product availability for customers.
Described use and operation of merchandise to customers.
Received and processed cash and credit payments for in-store purchases.
Shared product knowledge with customers while making personal recommendations.
Demonstrated that customers come first by serving them with a sense of urgency.
Worked as a team member to provide the highest level of service to customers.
Maintained friendly and professional customer interactions.
Verified that all merchandising standards were maintained on a daily basis.
Checked up on delivery status on customers to ensure proper customer service was provided after the sale on a consistent basis.
09/2012 to 02/2014ManagerJbs Usa | Boston, MA,
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
Accepted payment from customers and made change as necessary.
Apportioned and served food to facility residents, employees, or patrons.
Assisted co-workers.
Checked the quantity and quality of received products Cleaned and prepared various foods for cooking or serving Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
02/2012 to 07/2012Grill OperatorJbs Usa | Calhoun, GA,
Checked the quantity and quality of received products.
Cleaned and prepared various foods for cooking or serving.
Cut and chopped food items and cooked on a grill or in fryers.
Packaged menu items into bags or trays and placed drink orders into carriers.
Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
Accurately measured ingredients required for specific food items.
Carefully maintained sanitation, health and safety standards in all work areas.
Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Frequently washed and sanitized hands, food areas and food preparation tools.
Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Followed all established restaurant practices and procedures.
Quickly unloaded product shipments and stocked freezers.
04/2011 to 02/2012ManagerWING ZONE | City, STATE,
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
Accepted payment from customers and made change as necessary.
Apportioned and served food to facility residents, employees, or patrons.
Assisted co-workers.
Checked the quantity and quality of received products Cleaned and prepared various foods for cooking or serving Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
Expected in 2011HIGH SCHOOL DIPLOMA | West Port High School, Ocala, FLGPA:
Expected in ASSOCIATE OF ARTS | LIBERAL ARTSCollege of Central Florida The College of Central Florida, Ocala, FLGPA: LIBERAL ARTS Once completed I plan to enroll in the Physical Therapy Program
Skills
strong interpersonal skills, cooking, credit, customer satisfaction, customer service, delivery, dependable, direction, staff training, fast, fat, food safety, health and safety standards, Team leadership, merchandising, MS Office, outlook, neat, Physical Therapy, policies, quality, quality control, safety codes, selling, supervision, team player, tops
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Resume Overview
School Attended
West Port High School
College of Central Florida The College of Central Florida