LiveCareer-Resume

cashier resume example with 5+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Enthusiastic retail professional with 10 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Skills
  • POS systems
  • Cash drawer balancing
  • Loss prevention
  • Merchandise restocking
  • Liquor regulations and compliance
  • Cash counting machine operations
  • Cash register operation
  • Cash management
  • Credit and cash transactions
  • ID verification
  • Customer assistance
  • Product recommendations
  • Payment processing
  • Issue resolution
  • Scanner operations
  • Staff mentoring
  • Security monitoring
  • Bank deposits
  • Training and mentoring
  • Effective customer upselling
  • Returns and exchanges
  • Customer seating
  • Coin counting
Experience
09/2019 to 08/2020 Cashier Goodwill Industries Of Southeastern Michigan | Morenci, MI,
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues with cash registers, card scanners and printers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Operated cash register, collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Inspected items for damage and obtained replacements for customers.
06/2018 to 07/2020 Cashier, Cook Westmain Pizza | City, STATE,
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Operated cash register, collected payments and provided accurate change.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
04/2015 to 10/2018 Corwin Automotive Customer Service Manager | City, STATE,
  • Reviewed account and service histories to identify trends and issues.
  • Documented conversations with customers to track requests, problems and solutions.
  • Educated customers on special pricing opportunities and company offerings.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Consulted with customers to determine best methods to resolve service and billing issues.
Education and Training
Expected in 05/1995 to to GED | Buffalo High School, Buffalo MN, GPA:
Additional Information

I have been in Customer Service for 10 plus years. I enjoy meeting new people and enjoy helping them. I also think learning new skills is exciting.

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Resume Overview

School Attended

  • Buffalo High School

Job Titles Held:

  • Cashier
  • Cashier, Cook
  • Corwin Automotive

Degrees

  • GED

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