Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Active listening.
Communication.
Computer skills.
Customer service.
Interpersonal skills.
Leadership.
Management skills.
Problem-solving.
Experience
08/2018 to 11/2020
CashierGrady Health System – Fitzgerald, GA,
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Answered customer quests, provided store information and escorted to desired store areas.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Scanned customer purchases and supported transactions to streamline sales process.
Processed all sales transactions promptly to prevent long customer wait times.
Resolved customer complaints and escalated worsening concerns for remediation.
Trained new team members in cash register operation, stock procedures and customer service.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Attended to gas spills and accidents promptly and according to established guidelines.
Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
Checked gas pumps for leaks or malfunctions and repaired faults.
Processed gas and amenities payments.
Refilled outdoor window maintenance stations with cleaning supplies and [Type] items.
Answered customers' questions and addressed problems and complaints in person and via phone.
Eliminated safety hazards, removed soiled items and collected trash from customer areas.
Managed wide variety of customer service and administrative tasks to resolve customer issues.
Responded to questions about local area and company services.
Maintained cleanliness, neatness and organization of all areas.
Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
Activated fuel pumps to fill fuel tanks of vehicles with gasoline or diesel fuel.
Processed average of [Number] transactions each day to keep workflows moving smoothly.
03/2018 to 06/2018
CashierGrady Health System – Milledgeville, GA,
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Assisted customers with account updates, new service additions and promotional offers.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Scanned customer purchases and supported transactions to streamline sales process.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Inspected items for damage and obtained replacements for customers.
Received payments for products and issued receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved customer complaints and escalated worsening concerns for remediation.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Trained new team members in cash register operation, stock procedures and customer service.
12/2017 to 06/2018
Cashiering Team LeadCountry Meadows Retirement Communities – Allentown, PA,
Answered customer quests, provided store information and escorted to desired store areas.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Trained new team members in cash register operation, stock procedures and customer service.
Helped customers find specific products, answered questions and offered product advice.
Learned roles of other departments to provide coverage and keep store operational.
10/2017 to 03/2018
CaregiverSenior Center For The Arts – City, STATE,
Aided with mobility and independence for disabled individuals and continually monitored safety.
Monitored vital signs and medication use, documenting variances and concerning responses.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
Laundered clothing and bedding to prevent infection.
Drove clients to shop for groceries, attend doctor appointments and run errands.
06/2016 to 08/2016
Vine YardsSpring Mountain Vineyard – City, STATE,
Placed picked fruit in baskets, lining with protective wrapping.
Identified, picked and sorted fruits according to size, type and ripeness.
Maintained orchard care and cleanliness standards by clearing out fallen fruit, brush and garbage.
Performed light maintenance on harvesting equipment.
Provided care to plants surrounding fruit picking areas.
Monitored orchard's health by checking trees for disease and pruning.
Checked fruit for signs of disease or insects, reporting details to supervisor.
Harvested [Type] crops by hand to avoid damage to delicate items.
Documented crop growth, yields and use of related supplies such as pesticides.
Set up equipment to irrigate over [Number] acres.
Education and Training
Expected in 11/2016
High School Diploma: Chamberlain High School - Napa, CA, GPA:
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