Cashier resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable worker in the service industry with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality. People person with a goal to treat everyone with dignity and respect.
Skills
Cash drawer balancing
Payment processing
POS systems
Issue resolution
Liquor regulations and compliance
ID verification
Coin counting
Customer assistance
Scanner operations
Staff mentoring
Product recommendations
Customer order recording
Cash register operation
Security monitoring
Cash management
Loss prevention
Credit and cash transactions
Cash counting machine operations
Merchandise restocking
Customer greeting
Experience
10/2017 to 12/2019CashierGreen Zebra Grocery | Portland, OR,
Trained new team members in cash register operation, stock procedures and customer service.
Assisted customers with account updates, new service additions and promotional offers.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
06/2016 to 10/2017ServerSugar Bowl Ski Resort | Norden, CA,
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Giving excellent customer service skills
Creating and enjoyable experience for each guest
05/2014 to 01/2016HostessHealthcare Services Group | Colorado Springs, CO,
Placed reservations through phone and email into Aloha, Toast and Breadcrumb POS software.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Answered phones politely and promptly, accurately recording and confirming reservations.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Answered telephone to provide establishment information and take party reservations.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
Inspected restrooms for cleanliness and availability of supplies three times per shift.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Monitored dining area to assess server capacity and accurately estimate wait times.
Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Set up and decorated menu marketing boards with current specials information and drink features.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Walked through dining room during service to ensure guest satisfaction and advise servers and busing staff of specific service needs.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Helped to plan and execute parties for more than 200 guests, including coordinating menus and preparing tables.
Calculated charges, issued table checks and collected payments from customers.
Helped restaurant staff set up small and large events to coordinate smooth execution.
10/2012 to 12/2014BartenderUncle Julio's | Darnestown, MD,
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
Maintained tight financial controls with highly accurate daily registers.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Inventoried glass and stemware and cut costs by [Number]% through effective inventory management.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Worked with management to plan and implement special events to boost customer numbers and profits.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Education and Training
Expected in 06/2005High School Diploma | Morgan Park High School, Chicago, IL, GPA:
Expected in | Certified Nursing Assistant Morgan Park High School, Chicago, IL, GPA:
Accomplishments
Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.
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