Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Focused restaurant service professional systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and 2 years of experience.
Skills
Food inspection
Dish preparation
Menu knowledge
Buffet setup and takedown
Point of Sale (POS) system operations
Dining customer service
Menu memorization
Food safety understanding
High-volume dining
Table setting arrangements
Price memorization
Check payment processing
Special dietary requirements
Prompt table clearance
Bussing expertise
Liquor, wine and food service
Seating assignment preparation
Safe food handling
Dining crew workflow optimization
Quality control
Experience
Cashier, 04/2018 to Current H-E-B – Kingwood, TX,
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Drove sales and add-on purchases by promoting specific item options to customers.
Trained new team members in cash register operation, stock procedures and customer service.
Helped customers find specific products, answering questions and offering advice.
Assisted customers with account updates, new service additions and promotional offers.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Properly verified customer identification for alcohol or tobacco purchases.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Processed customer payments quickly and returned exact change and receipts.
Processed returned items in accordance with store policy.
Built relationships with strategic partners leading to business development opportunities.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find necessary store items.
Server, 05/2018 to 01/2020 Sugarbush Resort – Kansas City, KS,
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Server, 05/2016 to 07/2017 Sugarbush Resort – Kansas City, MO,
Managed closing duties, including restocking items and reconciling cash drawer.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Operated POS terminals to input orders, split bills and calculate totals.
Prepared salads and appetizers to back up kitchen staff.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Promoted desserts, appetizers and specialty drinks.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Server, 05/2014 to 11/2014 Sugarbush Resort – Lake Placid, NY,
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
Promoted desserts, appetizers and specialty drinks.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Operated POS terminals to input orders, split bills and calculate totals.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Placed reservations through phone and email into [Software].
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Managed closing duties, including restocking items and reconciling cash drawer.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Education and Training
High School Diploma: , Expected in 01/2008 Project Cda - Coeur D'Alene, ID GPA:
High School Diploma: , Expected in 01/2008 Project Cda - Coeur D'Alene, ID GPA:
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