Cashier Resume Example

Working at Journeys, I help customers find the perfect shoe they need in the correct size. When they find the style and size they would like to try, I go into the back and grab it for them and they will try it on. From there they will either need a different size, or they will buy the shoe I already brought out for them.

• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Assisted customers by finding needed shoe styles and checking inventory for items at other locations.
• Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
• Helped average of 20 customers per day by responding to inquiries and locating products.
• Sold various products by explaining unique features and educating customers on proper application.
• Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
• Created and implemented store displays, promoting sales and growth.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
• Monitored customer order process and addressed customer issues.

As a crew trainer I would train new crew members in different parts of the store. I has experience in all stations of the restaurant. I could take drive through and front counter orders, I could bag up food for the drive through and front counter, I could make the sandwiches, and I could make burgers on the grill.

• Instructed new team members on correct procedures for all areas of operations.
• Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
• Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
• Stayed up to date on requirements of all team positions to optimize training.
• Lent hands-on training services to maximize employee efficiency.
• Evaluated client processes, employee performance and training progress to determine additional training needs.
• Leveraged simulations, team exercises and group discussions to increase training program engagement.
• Reduced process lags and effectively trained team members on best practices and protocol.
• Developed complete training programs and led training using expert learning techniques.
• Assessed training needs, using employee surveys and interviews to gather data.