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Cashier Resume Example

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CASHIER
Summary

Customer-oriented Retail Manager with over 20 years of experience in building relationships, developing marketing campaigns, cultivating partnerships, retaining top accounts and growing profit channels. Knowledgeable in many types of software Tactical team builder with expertise in introducing products, implementing pricing models and determining customer needs to deliver effective solutions.

Dedicated and hardworking manager able to lead and motivate retail workers to provide exceptional service every time. Knowledgeable about all aspects of store operations and able to target improvements and enhance operations. Ready for new professional challenges and seeking career-oriented position.

Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.

Skills
  • Customer outreach
  • Driving business growth
  • Leadership development
  • Staff development
  • Sales strategies
  • Interviewing
  • Recruiting and Hiring
Experience
Holiday Stationstores Inc. | Moose Lake, MNCashier09/2019 - Current
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Holiday Stationstores Inc. | Rochester, MNFood Service Specialist04/2019 - 09/2019
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Used correct cleaning and sanitizing techniques on surfaces, tools and equipment.
  • Kept foods at safe temperatures in storage, during cooking and prior to serving.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Checked daily menus in order to accurately gather and prepare ingredients for entrees, sides and desserts.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Monitored and counted food stock and supplies to reorder on time.
  • Protected food from spoilage by storing according to safety procedures.
  • Re-stocked, organized and arranged service and food stations.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
Holiday Stationstores Inc. | Rochester, MNAssistant Manager11/2018 - 04/2019
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Evaluated employee performance and developed improvement plans.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Delegated daily tasks to team members to optimize team productivity.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
Holiday Stationstores Inc. | Moose Lake, MNManager, Night08/2018 - 11/2018
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Planned and updated work schedules for optimal coverage of expected business needs.
  • Taught staff how to handle difficult situations with calm and professionalism.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
Education and Training
Duluth Area Technical College | Duluth, MNNursing Assistant in Nursing Assistant06/1993
Hermantown Senior High School | Hermantown, MNHigh School Diploma06/1986
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Resume Overview

Companies Worked For:

  • Holiday Stationstores Inc.

School Attended

  • Duluth Area Technical College
  • Hermantown Senior High School

Job Titles Held:

  • Cashier
  • Food Service Specialist
  • Assistant Manager
  • Manager, Night

Degrees

  • Nursing Assistant in
    High School Diploma

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