Committed and hardworking all around in every field of jobs with about 3 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Outgoing operator elevating guest expectations by offering world-class service while promoting exciting amusement events and attractions. Offering proven guest service and cash handling experience in fast-paced environment to facilitate fun activities and food and beverage support. Performs shift requirements in adherence to rules and safety procedures. Exceptional social skills, memorization ability and balance. Dedicated to following health and safety guidelines and handling food items properly. Seek to pursue new position with room for advancement alongside growing team. I have been working in rides for a total of two years now and I love it. we are truly a family away from home , I have met so many people in my time at six flags and so many have made in impact in my life. One that really made me see my potential was ms Layla Palmer , she was and still is such an amazing mentor and I look up to her so much , shes hard working and she really helped me see what I can do. I work hard and always bring 100% to the table , and Im always willing to be moved around to help who needs help any day. Im a fast learner and I will always be open to correction because the lord knows im not perfect. Over all I love my job and Id love to stay in rides for many more years to come.
- Customer assistance
- Stocking and Replenishing
- POS Systems
- Point of Sale Knowledge
- Merchandise Restocking
- Product and Service Sales
- Cash Register Operation
- Refund Handling
- Maintaining Store Appearance
- Payment processing
- Time management skills
- Product knowledge
- Money handling
- Cash Handling
- Cleaning and sanitizing
- Order taking
- Payment collection
- Coaching and mentoring
- Teaching current floor employees the registered
- Emergency evacuation procedures
- Ride set up
- Ride Operations
- Teamwork
- Guest Services
- Cleaning
- Customer Complaint Resolution
- Product Knowledge
- Safety Procedures
- First Aid and CPR
- Swim Instruction
- Lifeguard Operations
- Training and mentoring
- Needs assessment
- Team Building
- Group and individual instruction
- Team Bonding
- Safety training
- Effective problem-solver
- Strong communicator
- Public safety
- Responsible
- Planning and Coordination
- Cultural awareness
- Analytical skills
Tucson, AZ, 02/2021 - Current
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Increased sales by offering advice on purchases and promoting additional products.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Served needs of more than 100 customers in busy rodeo environment.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Counted cash in register drawer at beginning and end of shift.
- Reviewed weekly sales circulars and monitored price changes.
- Educated customers on promotions to enhance sales.
- Answered questions about store policies and concerns to support positive customer experiences.
- Checked prices for customers and processed items sold by scanning barcodes.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Mason, OH, 10/2017 - Current
- I have been with the Six flags ride department for about two years now , I work when I can and I always go out of my way to help others. Even when its not being asked of me.
- Even before I was in LIT I was always looking for ways to improve and make the guest experience as fun as possible. And I still want to make sure my coworkers are having fun but working as safely and quickly as possible.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Im never scared to speak , if there is something I feel isn't right
- Im a strong leader
Ponte Vedra, FL, 01/2017 - 06/2021
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Greeted and maintained relationships with regular customers.
- Prepared beverages and filled food orders for customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
San Juan, PR, 06/2017 - 10/2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and alerted visitors to potential dangers, including storms and rip currents.
- Trained [Type] users in optimal behaviors and protective techniques.
- Detailed safety rules and procedures regarding [Type] and [Type] activities to customers and guests, which led to [Number]% decrease in incidents.
- Cooperated fully with [Job title]s to identify areas of concern and ascertain reliable methods for remediation.
- Detailed factors such as weather, incidents and aid rendered in daily reports to management.
- Scrutinized [Type] area to prevent possible injuries or fatalities, minimizing emergent situations.
- Monitored safety of all guests in and around swimming pool.
- Performed lifesaving measures, including CPR during incidents until paramedics arrived on scene.
- Attentively monitored swimmers to identify distress.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Inspected pool every morning before open and every night before close and skimmed obstacles, including toys, trash that could hinder line of sight.
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School Attended
- Lee High School
Job Titles Held:
- Cashier
- Ride Operator
- Server
- Lifeguard
Degrees
- High School Diploma
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