, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Diligent Manager with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with Cooking and Catering and adaptable to new processes and procedures. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Skills
Cash Handling
Customer Service
POS Systems
Work Task Prioritization
Detail-Oriented
Honest and Dependable
Problem Solving
Feedback Acceptance
Reliable and Responsible
Cleaning and Sanitizing
Employee Training
Staff Supervision
Cooperative Attitude
Complaint Resolution
Pricing and Markdowns
Policies and Procedures
Honest and Ethical
Customer Relations
Loss Prevention
Liquor Regulations and Compliance
Experience
10/2022 to 01/2023CashierBasha's | Gilbert, AZ,
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered product questions with up-to-date knowledge of sales and store promotions.
Learned roles of other departments to provide coverage and keep store operational.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Helped with purchases and signed customers up for rewards program.
Discounted purchases by scanning and redeeming coupons.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Verified customer age requirement for alcohol or tobacco purchases.
Processed refunds for worn, damaged and broken merchandise.
Used suggestive selling techniques to promote add-on sales.
Tracked company inventories, moved excess stock and arranged products to improve sales.
02/2022 to 08/2022CookBrighton Cornerstone | Madisonville, KY,
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Followed established procedures and requirements for safe food handling, storage and service.
Operated grills, fryers and broilers to cook items to quality guidelines.
Wrapped, dated and labeled food items in storage for safety and freshness.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Used standardized recipes and other instructions to prepare food.
Grilled and deep fried various foods from meats to potatoes.
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Replenished food items from inventory and rotated ingredients.
Coordinated orders to expedite food from kitchen according to cook time and delivery time.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Set up and performed initial prep work for soups, sauces and salads.
Managed portion control using correct utensils during preparation and plating.
Took inventory counts before and after shifts to complete food inventory or storage sheets.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
05/2019 to 08/2019ManagerMorgan Properties | Richton Park, IL,
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Trained employees on additional job positions to maintain coverage of roles.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Entered time and attendance logs in preparation for payroll.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Conducted quality, timely performance feedback and performance appraisals.
Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Maintained adequate staffing to meet objectives within budget.
Minimized staff turnover through appropriate selection, orientation and training.
Created training modules and documentation to train staff.
Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Established and managed yearly budgets of up to $50,000.
Education and Training
Expected in 06/2017 to to Advanced Regents Diploma | Iroquois Senior High School, Elma, NYGPA:
Advanced Regents Recipient
All 4 Years - Honor Roll
European History, American History, Language and Composition, Chemistry, Spanish AP Course
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