Cashier Resume Example Ace Hardware

CASHIER

Summary

Dependable retail manager offering experience in managing inventory, teams and projects. Natural people person successful at building connections with staff, customers and fellow managers to enable remarkable gains. Sets performance goals for associates and holds associates accountable through ongoing and consistent coaching.

Customer-oriented Store Manager offering over 20+ years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Skills

Cash drawer balancing
POS systems
Liquor regulations and compliance
Cash counting machine operations
Coin counting
Loss prevention
Staff mentoring
Cash management
Cash register operation
Scanner operations
Issue resolution
Customer greeting
ID verification
Customer order recording
Payment processing
Credit and cash transactions
Product recommendations
Merchandise restocking
Customer assistance
Security monitoring
Customer outreach
Merchandising

Leadership development
Quality assurance
Store opening and closing procedures
Employee supervision and motivation
Store operations oversight
Retail inventory management
Reliable
Project management
Accurate cash handling
Outstanding communication skills
Risk management
Shift checklists
Employee training
Team-oriented
Program implementation
MS Office proficient
Sales professional
Staff training and development
Operational budgeting
Creating marketing plans
Driving business growth

Experience

Cashier
Easton , PAAce Hardware/Jun 2020 to Nov 2020

Assisted with purchases, locating items and signing up for rewards programs
Monitored sales events, added new merchandise and rang up purchas
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues with cash registers, card scanners and printers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
Scanned customer purchases, supporting transactions to streamline sales process.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted management with completing end-of-day counts and securing funds to prevent loss or theft.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Helped customers find specific products, answered questions and offered product advice.
Received payments for gas ect. and issued receipts.
Welcomed customers, offering assistance to help find necessary store items.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customer
Operated cash register, collected payments and provided accurate change.
Assisted customers with account updates, new service additions and promotional offers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Properly verified customer identification for alcohol or tobacco purchases.

Manager
Knoxville , TNUniversity Of Tennessee Medical Center/Mar 2013 to Jun 2020

Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Recruited and hired qualified candidates to fill open positions.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Assigned tasks to associates to fit skill levels and maximize team performance.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Facilitated month-end journal entries, account reconciliation and invoicing using Microsoft word and exel.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Trained employees on additional job positions to maintain coverage of roles at all times.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Leveraged market knowledge and leadership ability to help drive profit increases.
Created weekly schedules for management and associates to keep every shift well-staffed during holidays and busy periods.
Leveraged ERP software to coordinate and enhance inventory delivery.
Assessed, optimized and elevated operations to target current and expected demands.
Met with each associate to establish realistic monthly sales goals.
Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Cross-trained in every store role to maximize operational knowledge.
Reviewed employee performance every six weeks and delivered constructive feedback to improve weaknesses.
Optimized productivity, streamlined program efficiency, and boosted profitability.
Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
Upheld internal standards and productivity goals to meet targets.
Improved productivity initiatives, coordinating itinerary and scheduling appointments.
Recruited, hired and trained 6 employees for marketing and sales department.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Spearheaded training initiatives to improve employee performance and bottom-line business results.
Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Established ambitious goals for employees to promote achievement and surpass business targets.
Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Executed up sell and customer service strategies to foster better customer service and promote positive and engaging environment for all
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Generated reports to assess performance and make adjustments.

Assistant Office Manager
Holladay , UTPassivelogic/Aug 2011 to Dec 2013

Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Scheduled spaces and catering for special office and client meetings.
Enforced company policies and procedures to strengthen operational standards across departments.
Automated office operations to manage client correspondence, record tracking and data communications.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Supervised 18 employees delivering exceptional administrative and operational support to meet needs of students and faculty
Maintained clean and presentable front office for maximum appeal to customers and potential clients.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Trained team members in administrative procedures and tasks to keep team efficient and consistent.
Prepared engaging presentations using power point.
Maximized and balanced office schedule for optimal productivity and financial returns.
Guided administrative and professional staff through computer and software problems.
Interviewed, onboarded, developed and oversaw daily activities of 4 clerical and administrative office personnel.

Assistant Store Manager/ Acting Store Manager
City , STATESusie's Deals/May 2001 to Jan 2011

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Leveraged ERP software to coordinate and enhance inventory delivery.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Contributed to organizational initiative to achieve d sales, budget and other targeted goals.
Minimized waste by employing specific expense-tracking and cost-control strategies.
Assessed, optimized and elevated operations to target current and expected demands.
Collaborated with department heads to identify opportunity, develop timely solutions and create daily, weekly,monthly action plans.
Collaborated with district manager to increase sales by 47% over 5 month period.
Supervised employees in processing credit, debit, and cash payments to streamline sales.
Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Coached and developed store associates through formal and informal interactions.
Encouraged professional growth and talent development in associates to increase performance in all areas.
Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Provided mentorship for employees to generate sales, promote effective up selling and cross-sell to improve retail productivity.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Achieved or exceeded business plans on consistent basis by engaging employees in key processes.

Education and Training

GEDBalcJul 2011City, State

Resume Overview

School Attended

Balc

Job Titles Held:

Cashier
Manager
Assistant Office Manager
Assistant Store Manager/ Acting Store Manager

Degrees

Cashier Resume Example

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