Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Results-oriented, strategic sales professional with 10+ years in the Retail industry. Friendly, Energetic, Customer Service Focused. I am a very fast learner and easy to train. Very reliable and can work great in a team or alone. I find new tasks to work on when not busy. I have always worked retail and enjoy it very much. Always looking for new and challenging things to help me grown and add to my knowledge.
Skills
Results-oriented
Excellent communication
Time management skills
Positive learning process
Quick learner
Client-focused
Excel in Customer Service
Great at Multi-Tasking
Creative Problem Solving
Customer Satisfaction
Experience
04/2004 to 03/2007CashierMenards, Inc. | Miamisburg, OH,
Repeated orders to customers to ensure accuracy.
Bagged purchased items properly to prevent delicate products from breakage.
Tallied the cash register at the end of each shift and ensured that there was cash in the till for the next cashier on shift.
Provided professional and courteous service at all times.
Cleaned and straightened work area.
Redeemed coins and tokens for cash at customer request.
Checked prices and arranged for carry-outs to the customer's car.
Took payment for purchases by cash, credit, debit and personal check and provided the correct change.
Redeemed coupons and cross-sold products.
Worked with customer service to resolve issues.
Provided a high level of service by helping customers to find the specific products that they wanted.
Operated cash register with proficiency.
06/2008 to 02/2012ScanningGet-N-Go | Hartford, SD,
Greeted customers with a smile and offered them immediate and enthusiastic service.
Answered customer questions face-to-face or by phone.
Maintained store areas in a neat and clean fashion for a professional appeal.
Restocked workstation with supplies and ensured that any out of stock items were communicated to the manager.
Informed managers of issues with loss prevention and security.
Assessed customer needs and responded to questions.
Investigated and resolved customer complaints in a professional and timely manner.
Unboxed new merchandise.
Price changes
Ad set
Plan-o-gram
10/2012 to 05/2015Deli AssociateC-A-L Ranch | Bountiful, UT,
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Maintained work areas in a clean, neat and sanitized manner according to requirements.
Received new inventory and rotated stock by dates to keep freshness of all items.
Documented and entered special orders for event catering and party trays.
Gave exceptional customer service to all guests, including during peak business periods.
Answered telephone inquiries about available menu items, products and services.
Accepted and processed cash, check, card and mobile payments.
Assessed customer needs and suggested additional menu items as appropriate.
Used mental math and available tools to total materials needed, costs and payment due.
Completed orders according to customer preferences.
Diligently cleaned, sanitized and organized food speed racks, food bins, dry storage racks and chemical storage room.
Hand-washed dishes and glassware thoroughly.
Stocked meat cases.
Consistently adhered to quality expectations and standards.
Completed opening and closing checklists according to set standards.
Stocked, priced, front-faced and rotated merchandise.
Completed daily logs, updated computer tracking systems and filled out other relevant documentation.
Sliced, served and packaged specialty meats, salads and cheeses.
Built attractive holiday and seasonal displays for merchandising program.
Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink.
08/2016 to 05/2017Head CashierHome Depot | City, STATE,
Trained and mentored new cashiers.
Prepared special orders for shipment.
Worked in competitive team environment to exceed revenue quotas.
Monitored exits for security issues.
Greeted customers promptly and responded to questions.
Built and maintained productive relationships with employees.
Helped customers find store locations and complete purchases.
Counted and balanced cashier drawers.
Maintained work area in clean and neat manner.
Accepted merchandise returns.
Marked clearance products with updated price tags.
Described use and operation of merchandise to customers.
Worked as a team member to provide the highest level of service to customers.
Maintained visually appealing and effective displays for the entire store.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Built and maintained effective relationships with peers and upper management.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Maintained friendly and professional customer interactions.
Answered customers' questions and addressed problems and complaints in person and via phone.
Helped customers select products that best fit their personal needs.
Received and processed cash and credit payments for in-store purchases.
Education and Training
Expected in 2005High School Diploma | generalSpanaway Lake High School, Spanaway, WAGPA:
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