Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Results-oriented, strategic sales professional with 10+  years in the Retail industry. Friendly, Energetic, Customer Service Focused. I am a very fast learner and easy to train. Very reliable and can work great in a team or alone. I find new tasks to work on when not busy. I have always worked retail and enjoy it very much. Always looking for new and challenging things to help me grown and add to my knowledge. 

  • Results-oriented 
  • Excellent communication
  • Time management skills 
  • Positive learning process
  • Quick learner
  • Client-focused
  • Excel in Customer Service 
  • Great at  Multi-Tasking 
  • Creative Problem Solving 
  • Customer Satisfaction 
04/2004 to 03/2007 Cashier Menards, Inc. | Miamisburg, OH,
  • Repeated orders to customers to ensure accuracy. 
  • Bagged purchased items properly to prevent delicate products from breakage.
  • Tallied the cash register at the end of each shift and ensured that there was cash in the till for the next cashier on shift. 
  • Provided professional and courteous service at all times.
  • Cleaned and straightened work area.
  • Redeemed coins and tokens for cash at customer request.
  • Checked prices and arranged for carry-outs to the customer's car.
  • Took payment for purchases by cash, credit, debit and personal check and provided the correct change. 
  • Redeemed coupons and cross-sold products.
  • Worked with customer service to resolve issues.
  • Provided a high level of service by helping customers to find the specific products that they wanted. 
  • Operated cash register with proficiency.
06/2008 to 02/2012 Scanning Get-N-Go | Hartford, SD,
  • Greeted customers with a smile and offered them immediate and enthusiastic service.
  • Answered customer questions face-to-face or by phone. 
  • Maintained store areas in a neat and clean fashion for a professional appeal.
  • Restocked workstation with supplies and ensured that any out of stock items were communicated to the manager.
  • Informed managers of issues with loss prevention and security.
  • Assessed customer needs and responded to questions.
  • Investigated and resolved customer complaints in a professional and timely manner. 
  • Unboxed new merchandise.
  • Price changes
  • Ad set
  • Plan-o-gram
10/2012 to 05/2015 Deli Associate C-A-L Ranch | Bountiful, UT,
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Maintained work areas in a clean, neat and sanitized manner according to requirements.
  • Received new inventory and rotated stock by dates to keep freshness of all items.
  • Documented and entered special orders for event catering and party trays.
  • Gave exceptional customer service to all guests, including during peak business periods.
  • Answered telephone inquiries about available menu items, products and services.
  • Accepted and processed cash, check, card and mobile payments.
  • Assessed customer needs and suggested additional menu items as appropriate.
  • Used mental math and available tools to total materials needed, costs and payment due.
  • Completed orders according to customer preferences.
  • Diligently cleaned, sanitized and organized food speed racks, food bins, dry storage racks and chemical storage room.
  • Hand-washed dishes and glassware thoroughly.
  • Stocked meat cases.
  • Consistently adhered to quality expectations and standards.
  • Completed opening and closing checklists according to set standards.
  • Stocked, priced, front-faced and rotated merchandise.
  • Completed daily logs, updated computer tracking systems and filled out other relevant documentation.
  • Sliced, served and packaged specialty meats, salads and cheeses.
  • Built attractive holiday and seasonal displays for merchandising program.
  • Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink.
08/2016 to 05/2017 Head Cashier Home Depot | City, STATE,
  • Trained and mentored new cashiers.
  • Prepared special orders for shipment.
  • Worked in competitive team environment to exceed revenue quotas.
  • Monitored exits for security issues.
  • Greeted customers promptly and responded to questions.
  • Built and maintained productive relationships with employees.
  • Helped customers find store locations and complete purchases.
  • Counted and balanced cashier drawers.
  • Maintained work area in clean and neat manner.
  • Accepted merchandise returns.
  • Marked clearance products with updated price tags.
  • Described use and operation of merchandise to customers.
  • Worked as a team member to provide the highest level of service to customers.
  • Maintained visually appealing and effective displays for the entire store.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Built and maintained effective relationships with peers and upper management.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Maintained friendly and professional customer interactions.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Helped customers select products that best fit their personal needs.
  • Received and processed cash and credit payments for in-store purchases.
Education and Training
Expected in 2005 High School Diploma | general Spanaway Lake High School, Spanaway, WA GPA:

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  • High School Diploma

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