Cashier Resume Example Costco - Louisville, Kentucky

CASHIER

Professional Summary

Committed and hardworking cashier with over a 10 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Friendly Cashier offering more than 10 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.

Organized experienced cashier in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills

Cash register operations
Customer assistance
Refunds and exchanges
Stocking and Replenishing
Drawer Management
Merchandise Restocking
Cash Register Operation
ID Verification
Maintaining Store Appearance
Currency Sorting
Customer direction
Shelf-cleaning
Coupons and gift cards
Money handling

Product upselling
Credit card processing
Payment collection
Identification Checks
Cash Drawer Management
Product and Service Sales
Bagging and Packaging
Refund Handling
Product Restocking
Retail Merchandising
Cash register skills
Cash Handling
Receipt and refund issuance

Work History

Cashier07/2019 to Current
Costco – Louisville, KY

Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Reviewed and resolved differences between accounting information and cash drawer.
Counted cash in register drawer at beginning and end of shift.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked prices for customers and processed items sold by scanning barcodes.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Assisted customers by answering questions and fulfilling requests.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Answered questions about store policies and concerns to support positive customer experiences.

Customer Service Manager03/2008 to 07/2019
Walmart – Louisville, KY

Exceeded team goals and collaborated with staff members

to implement customer service initiatives.
Assessed call center trends to identify improvement opportunities and devise forward-thinking approaches to better align processes with intended results.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Consistently managed 8-person staff, effectively resolving issues, which resulted in top ranking out of 4 teams.
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Managed department call volume of multiple calls per day and coordinated department schedules to maximize coverage during peak hours.
Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.

Cashier05/2007 to 07/2009
Dollar General – Louisville, KY

Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked prices for customers and processed items sold by scanning barcodes.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Educated customers on promotions to enhance sales.
Assisted customers by answering questions and fulfilling requests.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Answered questions about store policies and concerns to support positive customer experiences.
Reviewed weekly sales circulars and monitored price changes.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Assisted customers with special services, account updates and promotional options.

Education

High School Diploma06/1996Tono Horvat - Velika Kladusa - Bosnia

Resume Overview

Companies Worked For:

Costco
Walmart
Dollar General

School Attended

Tono Horvat

Job Titles Held:

Cashier
Customer Service Manager

Degrees

High School Diploma 06/1996

Cashier Resume Example

Resume Score: 80%

Resume Overview

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