Cashier Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Manager with over 5 years of experience in Customer service. Excellent reputation for resolving problems and improving customer satisfaction.

  • Employee scheduling
  • Inventory replenishment
  • Preventive Maintenance
  • Responsible
  • Flexible & Adaptable
  • Computer skills
  • Supervision
  • Adaptability
  • MS Office
  • Customer Service
  • Written Communication
  • Teambuilding
  • Leadership
  • Teamwork
  • Multitasking abilities
  • Strategic planning
  • Policies and procedures
  • Staff Management
  • Operations management
  • Schedule optimization
  • Verbal and written communication
  • Coaching and mentoring
  • Improvement initiatives
  • Job inspections
  • Documentation and control
  • Workflow planning
Work History
Cashier , 05/2015 to 08/2018
Total WineBellevue, WA,
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Collected and authorized payments of guests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
Assistant Store Manager, 08/2015 to 07/2018
Mills Fleet FarmEau Claire, WI,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Rotated merchandise and displays to feature new products and promotions.
  • Analyzed and interpreted store trends to facilitate planning.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Approved regular payroll submissions for employees.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
Retail Store Manager, 06/2018 to 09/2019
Savers Thrifts StoresNorth Olmsted, OH,
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Promoted business strategy by implementing improvements based on guest feedback.
  • Resolved customer service issues promptly.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Addressed and resolved strategy issues to support sales management and guide business direction.
  • Completed routine store inventories.
  • Generated spreadsheets detailing sales information.
  • Optimized store displays and appearance via strategic merchandising.
  • Examined merchandise to verify correct pricing and attractive displays.
  • Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
EVS Manager, 08/2019 to Current
EmsNewark, NJ,
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
High School Diploma: , Expected in 06/2014
Williston High School - Williston, FL,

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Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Williston High School
Job Titles Held:
  • Cashier
  • Assistant Store Manager
  • Retail Store Manager
  • EVS Manager
  • High School Diploma