Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
To become an integral addition to an organization, expanding my professional experience. The preferred opportunity would be employment with an emphasis on long-term growth, taking on new challenges and prospects, with a focus on performance and results. Exceptional multi-level skilled professional with 25 years experience. Possess the innate ability to cultivate relationships through superb communication skills. Proactive in leadership and team building skills. Proven multi-million dollar sales record, high level of integrity and commitment to excellence in every endeavor and energetic hardworking retail management professional versed in several aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
09/2014 to Current Cashier Wegmans Food Markets, Inc. | Woodbridge, NJ,
  • Business Development: Successfully grew business by expanding sales from $150,000 per month to over $600,000 per month.
  • Lead store out of ten in the district for 6 months running.
  • Project Management: Initiated finding new attorney for the district for legal action in civil suits as required by the company standards.
  • Worked on collecting debt that was outstanding more than 120 days.
  • Hired the new attorney for the Columbia MO store and helped integrate his services into 9 other stores.
  • Development of Board of Directors for Local Not For Profit Recruited several members of banking industry, parents and local community to create the board of directors for Mid-Missouri Highsteppers organization.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Expressed appreciation and invited customers to return to the store.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
  • Assisted customers with store and product complaints.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Regularly sought opportunities to up sell and add on additional merchandise.
  • Communicated all merchandise needs or issues to appropriate supervisors.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Acted as head cashier during holiday vacations when needed) Processed merchandise returns and exchanges.
01/2011 to 06/2014 Owner/Operator Lineage Logistics | Grand Prairie, TX,
  • Identified key growth opportunities for the business through assessing the need for collections with new customers Managed the day-to-day tactical and long-term strategic activities within the business.
  • Conducted cost, schedule, contract performance, variance and risk analysis.
  • Reviewed and approved billing invoices and expense reports.
  • Cold and warm called 50 new and existing accounts per day.
  • Developed a new customer base consisting of 150 accounts.
  • Generated new accounts by implementing effective networking and content marketing strategies.
  • Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
  • Performed field audits on wide variety of clientèle using Quick Books System Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines.
07/2009 to 11/2010 Branch Manager Dairy Farmers Of America | Austin, TX,
  • Increased profits by developing, initiating, and managing the increase of sales from $150,000 to $600,000.
  • Defined strategy and business plan for Mid-Missouri area by hiring a new attorney for the district, training and expanding the collections on old debt through legal civil suits.
  • Processed new credit applications while issuing approvals based on company policy along with state and national credit policies.
  • Collected on past due and charged off accounts Processed accounts for legal action according to company, state and national credit standards.
01/2005 to 01/2008 Realtor Windermere Real Estate | Alpine, CA,
  • Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
  • Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.
  • Developed promotional programs to optimize revenue levels.
01/2003 to 01/2005 Realtor Windermere Real Estate | Anacortes, WA,
  • Promotion of discounted marketing plan Negotiation of terms/Closing dates Inspections Development Implementation of Marketing/Advertising campaign Accounts Receivable/Payable Development/Implementation of Business Plan Negotiation of Contract Terms/Closing Dates Inspections Increased Knowledge of Current Market Trends.
02/1996 to 04/2003 Administrative - Realtor House Of Brokers | City, STATE,
  • Administrative duties included setting appointments for more than 75 realtors, answering multi-line phones, processing new listings, adding them to in house website and other duties as assigned.
  • Strategy Planning Maintaining Client Relationships Development Implementation of Marketing/Advertising campaign Development/Implementation of Business Plan.
05/1994 to 09/1996 Sales/Collections/Credit Manager Heilig-Meyers Corp | City, STATE,
  • Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
  • Participated in various incentive programs and contests designed to support achievement of production goals.
  • Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
  • Retained and ensured proper handling and care of 150 existing client accounts.
  • Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.
  • Adhered to all federal and state compliance guidelines relative to retail credit lending.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Educated customers on the variety of loan products and available credit options.
  • Effectively managed more than 600 client relationships.
  • Executed the loan origination process, ordered credit reports and created standard contract for credit within the store.
Education and Training
Expected in 2017 Bachelor's Degree | Psychology University of Phoenix, , GPA:
Expected in 2014 Associates Degree | Psychology University of Phoenix, , GPA:
Account Management, Accounts Receivable, Accounts Receivable, Administrative duties, Advertising, attention to detail, attorney, banking, billing, Business Development, Business Plan, Business Plan Writing, cash handling, cashier, Closing, communication skills, Conflict resolution, content, contracts, Credit, Client, clients, customer service, Data Collection, Detail-oriented, e-mail, Staff training, expense reports, fax, financial, hiring, legal, loan origination, managing, marketing plan, marketing strategies, Market Strategy, Market Trends, Marketing, mail, MS Office, Negotiation, negotiator, networking, organization skills, policies, knowledge of store, Profit, progress, Project Management, Promotion, quality, Quick Books, Recruiting, relationship-building, retail, risk analysis, Sales, shipping, Staff Management, strategy, strategic, Strategy Planning, phones, time management, website
Activities and Honors

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Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix

Job Titles Held:

  • Cashier
  • Owner/Operator
  • Branch Manager
  • Realtor
  • Realtor
  • Administrative - Realtor
  • Sales/Collections/Credit Manager


  • Bachelor's Degree
  • Associates Degree

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