Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
To become an integral addition to an organization, expanding my professional experience. The preferred opportunity would be employment with an emphasis on long-term growth,
taking on new challenges and prospects, with a focus on performance and results. Exceptional
multi-level skilled professional with 25 years experience. Possess the innate ability to
cultivate relationships through superb communication skills. Proactive in leadership and team
building skills. Proven multi-million dollar sales record, high level of integrity and
commitment to excellence in every endeavor and energetic hardworking retail management
professional versed in several aspects of running a high-end store, including opening and
closing procedures, banking, merchandising and recruiting.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
09/2014 to CurrentCashierWegmans Food Markets, Inc. | Woodbridge, NJ,
Business Development:
Successfully grew business by expanding sales from $150,000 per month to over
$600,000 per month.
Lead store out of ten in the district for 6 months running.
Project Management:
Initiated finding new attorney for the district for legal action in civil suits as required
by the company standards.
Worked on collecting debt that was outstanding more than
120 days.
Hired the new attorney for the Columbia MO store and helped integrate his
services into 9 other stores.
Development of Board of Directors for Local Not For Profit
Recruited several members of banking industry, parents and local community to
create the board of directors for Mid-Missouri Highsteppers organization.
Maintained up-to-date knowledge of store policies regarding payments, returns and
exchanges.
Prevented store losses using awareness, attention to detail and integrity.
Worked as a team member performing cashier duties, product assistance and
cleaning.
Expressed appreciation and invited customers to return to the store.
Interacted with customers and retail buyers to follow-up on shipping statuses and
expedited orders.
Promptly responded to general inquiries from members, staff, and clients via mail,
e-mail and fax.
Assisted customers with store and product complaints.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Responsible for ringing up customers in a timely manner and guaranteeing high level of
customer service.
Regularly sought opportunities to up sell and add on additional merchandise.
Communicated all merchandise needs or issues to appropriate supervisors.
Performed store opening duties, including counting cash drawers and checking all
equipment for proper functioning.
Acted as head cashier during holiday vacations
when needed)
Processed merchandise returns and exchanges.
01/2011 to 06/2014Owner/OperatorLineage Logistics | Grand Prairie, TX,
Identified key growth opportunities for the business through assessing the need for
collections with new customers
Managed the day-to-day tactical and long-term strategic activities within the
business.
Conducted cost, schedule, contract performance, variance and risk analysis.
Reviewed and approved billing invoices and expense reports.
Cold and warm called 50 new and existing accounts per day.
Developed a new customer base consisting of 150 accounts.
Generated new accounts by implementing effective networking and content
marketing strategies.
Received, recorded, and banked cash, checks, and vouchers as well as reconciled
records of bank transactions.
Performed field audits on wide variety of clientèle using Quick Books System
Managed projects and served as primary liaison between client and multiple internal
groups to ensure clarity of goals and quality and adherence to deadlines.
07/2009 to 11/2010Branch ManagerDairy Farmers Of America | Austin, TX,
Increased profits by developing, initiating, and managing the increase of sales from
$150,000 to $600,000.
Defined strategy and business plan for Mid-Missouri area by hiring a new attorney for
the district, training and expanding the collections on old debt through legal civil suits.
Processed new credit applications while issuing approvals based on company policy
along with state and national credit policies.
Collected on past due and charged off accounts
Processed accounts for legal action according to company, state and national credit
standards.
01/2005 to 01/2008RealtorWindermere Real Estate | Alpine, CA,
Identified prospective customers using lead generating methods and performing an
average of 60 cold calls per day.
Responsible for implementing all business-building and relationship-building
expectations with uniquely assigned accounts and customers.
Developed promotional programs to optimize revenue levels.
01/2003 to 01/2005RealtorWindermere Real Estate | Anacortes, WA,
Promotion of discounted marketing plan
Negotiation of terms/Closing dates
Inspections
Development Implementation of Marketing/Advertising campaign Accounts
Receivable/Payable
Development/Implementation of Business Plan
Negotiation of Contract Terms/Closing Dates
Inspections Increased Knowledge of Current Market Trends.
02/1996 to 04/2003Administrative - RealtorHouse Of Brokers | City, STATE,
Administrative duties included setting appointments for more than 75 realtors,
answering multi-line phones, processing new listings, adding them to in house website
and other duties as assigned.
Strategy Planning
Maintaining Client Relationships
Development Implementation of Marketing/Advertising campaign
Development/Implementation of Business Plan.
05/1994 to 09/1996Sales/Collections/Credit ManagerHeilig-Meyers Corp | City, STATE,
Identified prospective customers using lead generating methods and performing an
average of 60 cold calls per day.
Participated in various incentive programs and contests designed to support
achievement of production goals.
Developed tool to track and monitor personal sales opportunities, deals in progress and
finished contracts.
Retained and ensured proper handling and care of 150 existing client accounts.
Responsible for implementing all business-building and relationship-building
expectations with uniquely assigned accounts and customers.
Adhered to all federal and state compliance guidelines relative to retail credit lending.
Analyzed applicants' financial status, credit and property evaluation to determine
feasibility of granting loan.
Educated customers on the variety of loan products and available credit options.
Effectively managed more than 600 client relationships.
Executed the loan origination process, ordered credit reports and created standard
contract for credit within the store.
Education and Training
Expected in 2017Bachelor's Degree | PsychologyUniversity of Phoenix, , GPA: Psychology
Expected in 2014Associates Degree | PsychologyUniversity of Phoenix, , GPA: Psychology
Skills
Account Management, Accounts Receivable, Accounts
Receivable, Administrative duties, Advertising, attention to detail, attorney, banking, billing, Business Development, Business Plan, Business Plan Writing, cash handling, cashier, Closing, communication skills, Conflict resolution, content, contracts, Credit, Client, clients, customer service, Data Collection, Detail-oriented, e-mail, Staff training, expense reports, fax, financial, hiring, legal, loan origination, managing, marketing plan, marketing strategies, Market Strategy, Market Trends, Marketing, mail, MS Office, Negotiation, negotiator, networking, organization skills, policies, knowledge of store, Profit, progress, Project Management, Promotion, quality, Quick Books, Recruiting, relationship-building, retail, risk analysis, Sales, shipping, Staff
Management, strategy, strategic, Strategy Planning, phones, time management, website
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