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Cashier Resume Example

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CASHIER
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in the retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Verbal and written communication
  • Staff Management
  • Job inspections
  • Financial Management
  • MS Office
  • Problem resolution
Work History
01/2020 to 06/2020CashierCompany Name | City, State
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reviewed weekly sales circulars and monitored price changes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
01/2019 to 12/2019CashierCompany Name | City, State
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
01/2016 to 01/2019Assistant General ManagerCompany Name | City, State
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Developed innovative sales proposals to promote product quality and showcase market comparisons.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Mentored and motivated team members to efficiently achieve challenging business goals.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
  • Handled cash accurately and prepared deposits.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Motivated, trained and disciplined employees to maximize performance.
  • Completed inventory purchases and oversaw restocking.
01/2018 to 12/2018Customer Service AssociateCompany Name | City, State
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Managed customer relations and customer service through daily communication and interaction.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
  • Utilized exceptional communication to connect with customers, assess needs and present solutions.
  • Provided primary customer support to internal and external customers in fast-paced environment.
Education
05/2017High School DiplomaGilbert High School, City, State
12/2018Career Diploma | Administrative Assistance And Secretarial ScienceAshworth College, City, State
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Resume Overview

School Attended

  • Gilbert High School
  • Ashworth College

Job Titles Held:

  • Cashier
  • Assistant General Manager
  • Customer Service Associate

Degrees

  • 05/2017 High School Diploma
    12/2018 Career Diploma | Administrative Assistance And Secretarial Science

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