Committed Caregiver bringing two years of proven success in healthcare roles. Dedicated to providing client safety and comfort through continuous focused care. Skilled at assisting with daily living activities and meal preparation with passion for community contribution.
Skills
POS systems
Issue resolution
Product recommendations
ID verification
Cash counting machine operations
Credit and cash transactions
Merchandise restocking
Cash drawer balancing
Payment processing
Cash register operation
Scanner operations
Customer assistance
Staff mentoring
Returns and exchanges
Training and mentoring
Client documentation
First aid and safety
Compassionate client care
Records maintenance
Behavior redirection
Knowledge of state regulations
Active listening
Physical therapy
Meal preparation
Client satisfaction
Housekeeping
Education and Training
Americana Learning CenterLouisville, KY, Expected in 09/2013 – –GED: - GPA:
Right Choice KYLouisville,KY, Expected in 05/2021 – –:CNA - GPA:
Certifications
Certified Nursing Assistant (CNA)
Experience
Kroger - Cashier Shorewood, WI, 08/2020 - 04/2021
Operated cash register, collected payments and provided accurate change.
Received payments for [Product or Service] and issued receipts.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Monitored sales events, added new merchandise and rang up purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer service.
Inspected items for damage and obtained replacements for customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answered questions and offered product advice.
Assisted with purchases, locating items and signing up for rewards programs.
Assisted with meal planning to meet nutritional plans.
Helped clients with personal needs from exercise to bathing and personal grooming.
Improved patient outlook and daily living through compassionate care.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Maintained clean and well-organized environment to promote client happiness and safety.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Reported concerns to supervisory [Job title] to maintain optimal care for all client needs.
Cultivated amiable relationships with over [Number] residents, resulting in strong overall patient happiness and emotional well-being.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Fostered relationship with client, providing companionship and counseling.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Created safe and positive living situation for clients by communicating with the family and other staff about any concerns or challenges.
Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Transported patients to and from medical, dental and personal care appointments.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Engaged client in physical and mental activities to sustain quality of life.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.
Great Wolf Lodge - Server Bolton, MA, 05/2012 - 08/2013
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Calculated charges, issued table checks and collected payments from customers.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Processed customers' payments and provided receipts.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Prepared and served cold, hot and [Type] beverages to guests.
Kroger - Cashier Union, KY, 10/2010 - 12/2010
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Assisted with purchases, locating items and signing up for rewards programs.
Processed [Number] transactions per day with exceptional accuracy.
Increased sales [Number]% by suggesting specific purchases to customers.
Worked closely with front-end staff to assist customers.
Monitored sales events, added new merchandise and rang up purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted customers with account updates, new service additions and promotional offers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues with cash registers, card scanners and printers.
Scanned customer purchases, supporting transactions to streamline sales process.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Received payments for [Product or Service] and issued receipts.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Learned roles of other departments to provide coverage and keep store operational.
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