Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

Skills
  • Payment processing
  • POS systems
  • Issue resolution
  • Cash drawer balancing
  • Liquor regulations and compliance
  • Coin counting
  • Cash management
  • Merchandise restocking
  • Loss prevention
  • Scanner operations
  • Security monitoring
  • ID verification
  • Cash register operation
  • Cash counting machine operations
  • Customer greeting
  • Customer assistance
Education and Training
Rafael Urdaneta University Maracaibo, Zulia Expected in 10/1994 Associate of Business Administration : - GPA :
Experience
Ria Financial - Cashier
Oceanside, CA, 12/2019 - Current
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Received payments for [Product or Service] and issued receipts.
Ria Financial - Cashier
Omaha, NE, 03/2019 - 11/2020
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Inspected items for damage and obtained replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Received payments for [Product or Service] and issued receipts.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
Fleetcor - Customer Service Associate
Denver, CO, 12/2017 - 08/2018
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Reviewed account and service histories to identify trends and issues.
  • Documented conversations with customers to track requests, problems and solutions.
  • Educated customers on special pricing opportunities and company offerings.
  • Shared detailed information regarding [Product or Service] options to help customers make decisions.
  • Processed customer account changes.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Mentored junior team members and managed employee relationships.
  • Set up and activated customer accounts.
  • Evaluated benefits for each caller to determine service needs and address concerns.
  • Lead on- and off-site customer support teams across multiple time zones.
  • Ranked in top [Number]% for customer satisfaction among [Number] competing [Job titles].
  • Developed [Number] new customer prospects or referrals each [Timeframe].
  • Provided excellent services for customers by following up on issues, [Action] and [Action].
  • Improved productivity by providing CSR performance feedback for corrective action.
  • Improved service quality and increased sales by developing strong knowledge of company's products and services.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Determined accurate prices for [Type] customer services, consistently searching for deals and best prices for customers.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Achieved high quality marks on quality assurance evaluations through [Action].
  • Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.
  • Took special orders in person and over telephone, generating $[Amount] in additional revenue every month.
  • Assisted approximately [Number] customers each [Timeframe] with [Product or Service] questions.
  • Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Assessed customer needs and upsold products and services to maximize [Type] sales.
  • Upheld privacy and security requirements established by [Type] regulatory agencies.
  • Contacted customers about potential service upgrades, new [Type] services and account changes.
  • Exceeded company productivity standards [Number]% on consistent basis, handling more than [Number]% of quota each day.
  • Managed accurate and adequate cash stock and inventory balances.
  • Replenished shelves to maintain adequate merchandise levels.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Managed needs of [Type] customers in busy [Type] environment alongside team of [Number] customer relations professionals.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

80Good

resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Rafael Urdaneta University

Job Titles Held:

  • Cashier
  • Cashier
  • Customer Service Associate

Degrees

  • Associate of Business Administration

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: