Friendly Cashier offering more than Eighteen years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.
Skills
Stocking and Replenishing
Point of Sale Knowledge
Liquor Law Compliance
Identification Checks
Drawer Management
Cash Drawer Management
Bagging and Packaging
Merchandise Restocking
Product and Service Sales
Cash Register Operation
ID Verification
Refund Handling
Maintaining Store Appearance
Product Restocking
Retail Merchandising
Payment collection
Customer assistance
Refunds and exchanges
Credit card processing
Cash register operations
Product upselling
Loss prevention
Monetary transactions
Cleaning procedures
Cleaning and sanitizing
Request prioritization
Purchase assistance
Cash balancing
Payment accepting
Order taking
Safe verifications
Money handling
Question responses
Customer direction
Shelf-cleaning
Cash Handling
Work History
Cashier, 12/2015 to 03/2018 Raley's And Belair – Turlock, CA,
Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Used cash registers and POS systems to request and record customer orders and compute bills.
Assisted customers by answering questions and fulfilling requests.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Answered questions about store policies and concerns to support positive customer experiences.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Educated customers on promotions to enhance sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Assisted customers with special services, account updates and promotional options.
Checked prices for customers and processed items sold by scanning barcodes.
Reviewed weekly sales circulars and monitored price changes.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Counted cash in register drawer at beginning and end of shift.
Cashier, 11/2012 to 09/2015 Raley's And Belair – Ukiah, CA,
Reviewed and resolved differences between accounting information and cash drawer.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Used cash registers and POS systems to request and record customer orders and compute bills.
Assisted customers by answering questions and fulfilling requests.
Cashier Supervisor, 05/2006 to 10/2011 La Madeleine, Inc. – Flower Mound, TX,
Met coverage demands by setting effective work schedules and breaks, and effectively delegating assignments.
Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Verified accuracy of daily cashier batches by checking all receipts, checks and cash.
Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
Shifted personnel resources based on current customer levels to consistently balance demand against operational requirements.
Drove staff to exceed promotional objectives by motivating closings through contests and other motivational strategies.
Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Reviewed and resolved differences between accounting information and cash drawer.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Education
High School Diploma: , Expected in 05/1993 Butler Area Senior High School - Butler, PA GPA:
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