- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Friendly Cashier offering more than Eighteen years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.
- Stocking and Replenishing
- Point of Sale Knowledge
- Liquor Law Compliance
- Identification Checks
- Drawer Management
- Cash Drawer Management
- Bagging and Packaging
- Merchandise Restocking
- Product and Service Sales
- Cash Register Operation
- ID Verification
- Refund Handling
- Maintaining Store Appearance
- Product Restocking
- Retail Merchandising
- Payment collection
- Customer assistance
- Refunds and exchanges
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- Credit card processing
- Cash register operations
- Product upselling
- Loss prevention
- Monetary transactions
- Cleaning procedures
- Cleaning and sanitizing
- Request prioritization
- Purchase assistance
- Cash balancing
- Payment accepting
- Order taking
- Safe verifications
- Money handling
- Question responses
- Customer direction
- Shelf-cleaning
- Cash Handling
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Cashier, 12/2015 to 03/2018
Raley's And Belair – Turlock, CA,
- Reviewed and resolved differences between accounting information and cash drawer.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Assisted customers by answering questions and fulfilling requests.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Educated customers on promotions to enhance sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Assisted customers with special services, account updates and promotional options.
- Checked prices for customers and processed items sold by scanning barcodes.
- Reviewed weekly sales circulars and monitored price changes.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Counted cash in register drawer at beginning and end of shift.
Cashier, 11/2012 to 09/2015
Raley's And Belair – Ukiah, CA,
- Reviewed and resolved differences between accounting information and cash drawer.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Assisted customers by answering questions and fulfilling requests.
Cashier Supervisor, 05/2006 to 10/2011
La Madeleine, Inc. – Flower Mound, TX,
- Met coverage demands by setting effective work schedules and breaks, and effectively delegating assignments.
- Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Verified accuracy of daily cashier batches by checking all receipts, checks and cash.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
- Shifted personnel resources based on current customer levels to consistently balance demand against operational requirements.
- Drove staff to exceed promotional objectives by motivating closings through contests and other motivational strategies.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reviewed and resolved differences between accounting information and cash drawer.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
High School Diploma: , Expected in 05/1993
Butler Area Senior High School - Butler, PA
GPA:
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