Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care. I've been a stay-at-home mom for a bit. I'm looking to get back out there and support my family.
Medical terminology knowledge
Cashier, 10/2014 to 12/2014 Love's Truck Stop – Wilmer, Texas
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Routinely answered customer questions regarding merchandise and pricing.
Asked open-ended questions to assess customer needs.
Greeted customers promptly.
Received customer payments.
Monitored areas for security issues and safety hazards.
Reported security and service incidents to management.
Collected and stored coupons.
Assisted on sales floor as needed to maintain service standards.
Stocker, 09/2013 to 02/2014 CVS Distribution Center – Ennis, Texas
Used computerized system to ensure the correct merchandise was shipped.
Work area clean and organized.
Followed rules and regulations pertaining to safety and health concerns.
Cashier, 10/2012 to 07/2013 EZ Mart, Inc. – Ennis, Texas
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as key holder, responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Communicated with vendors regarding back order availability, future inventory and special orders.
Provided an elevated customer experience to generate a loyal clientèle.
Delivery Driver, 01/2012 to 11/2012 Pizza Hut – Ennis, Texas
Contacted customers prior to delivery to confirm and coordinate delivery times.
Verified each delivery against shipping instructions before delivering to customers.
Collected accurate currency and provided necessary change.
Helped cooks when needed.
Washed dishes to ensure customer satisfaction.
Medical Assistant Certification: Healthcare, 2008 Tyler Junior College - Tyler, Texas