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Cashier Resume Example

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CASHIER
Summary

I'm an honest cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. I'm a reliable team member with just over 4 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at quickly and accurately ringing up sales items, who regularly exceeds sales and productivity objectives.

Skills
  • Communication
  • Leadership
  • People
  • Organizational
  • Problem-solving
  • Collaboration
  • Professional and strong work ethic
Experience
Company Name | City,StateCashier 11/2020 - 02/2021
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and obtained replacements for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
Company Name | City, StateLead Customer Service Representative03/2020 - 11/2020
  • Trained new employees on company customer service policies and service level standards.
  • Coached, monitored and motivated new agents to boost performance and enhance job knowledge.
  • Answered customers' questions and addressed problems and complaints in-person and by phone, rectifying issues promptly.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted operators with handling calls and took over escalated concerns to provide skilled solutions.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Company Name | City, StateCashiering Team Lead02/2018 - 03/2020
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Helped customers find specific products, answered questions and offered product advice.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Maintained work area in clean and neat manner.
  • Counted and balanced cashier drawers.
  • Greeted customers promptly and responded to questions.
  • Monitored sales events, added new merchandise and rang up purchases.
Company Name | City, StateCrew Member02/2017 - 02/2018
  • Drove team success by completing assigned task quickly and accurately.
  • Kept activities moving smoothly by coordinating schedules and personnel.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Verified orders and bagged items for easy transport.
  • Served drinks and prepared specialty beverages.
Education and Training
Sequatchie County High School | City, StateHigh School Diploma07/2020
Chattanooga State Community College | City, StateAssociate of Science in BiologyExpected in 08/2022
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Resume Overview

School Attended

  • Sequatchie County High School
  • Chattanooga State Community College

Job Titles Held:

  • Cashier
  • Lead Customer Service Representative
  • Cashiering Team Lead
  • Crew Member

Degrees

  • High School Diploma
    Associate of Science in Biology

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