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Cashier Resume Example

Resume Score: 80%

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CASHIER
Summary

Multi-talented store manager with 20 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Enthusiastic Assistant Manager offering 20 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach. Knowledgeable about retail operations and best practices.

Attentive supervisor with 20 years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.

Motivated store manager looking to leverage 20 years of related experience into professional position. Recognized for efficiently assessing customer needs and developing solutions. Resourceful and dependable with excellent leadership and multitasking strengths.

Forward-thinking retail manager with proven leadership, planning and problem-solving abilities. Help senior business leaders accomplish demanding objectives by motivating staff and organizing resources. Systematic and well-organized in maintaining coverage for all operational needs.

Skills
  • Product and service knowledge
  • Sales monitoring
  • Marketing tactics
  • Orientating and training
  • Business development understanding
  • Project management abilities
  • Retail Space Planning
  • Product branding
  • Customer rapport
  • Inventory control
  • Merchandising
  • Retail operations management
  • Staff training and development
  • Closing and contract negotiations
  • Staff development
  • Inventory management
  • Customer relations
Experience
Cashier08/2019 to CurrentWalmark CorporationSinton, TX
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Served needs of as many as 1000 patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
Store Manager09/2015 to 05/2019Dollar GeneralMt Vernon, TX
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Processed shipments and maintained stock shelf organization.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Hired, trained and managed team of at least 20 associates, including evaluating performance and enforcing disciplinary actions.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Increased profits 100% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Counted cash drawers and made bank deposits.
  • Boosted sales by 100% by effectively cultivating customer rapport and delivering superior customer service.
  • Oversaw all store operations while generating up to $[Number] in monthly sales.
  • Enforced adherence to policies, standards and security protocols.
  • Trained all new assistant managers and sales associateson store security, monetary procedures and customer service expectations.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Supported assistant manager in managing daily store functions.
  • Worked closely with district manager and area manager to formulate and build store brand and strategy.
  • Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
  • Hired and trained over 20 employees to start new retail store in many locations.
  • Conducted yearly staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
  • Trained many employees in inventory practices, POS systems and product knowledge, contributing to 100% increase in customer satisfaction ratings.
  • Oversaw daily cash register operations and cash management and kept errors at 100% rate by implementing pos system.
  • Created attractive store displays to generate customer interest and boost sales.
  • Coached and mentored associates to achieve all employee promotions.
  • Addressed customer inquiries and resolved complaints.
  • Completed series of training sessions to advance from Assistant Manager to Store Manager.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
Assistant Manager02/2003 to 02/2015BraumsSulphur Springs, TX
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Evaluated employee performance and developed improvement plans.
  • Developed and implemented performance improvement programs, resulting in 100% increase in efficiency.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Trained team of 25 to deliver outstanding customer service, boosting customer satisfaction ratings 100%.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Planned and prepared workflow schedules, delegating tasks for 25-member team.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Supported sales management to optimize business development.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Completed inventory audits to identify losses and project future demands.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Delegated daily tasks to team members to optimize team productivity.
Education and Training
High School Diploma05/1991SSHSSulphur Springs, TX
Accomplishments
  • Fulfilled all supervisory duties when Store Manager was on vacation.
  • Routinely helped as many as 1000 customers each day in a high-volume retail outlet.
  • Received above average numberson all “exceeds expectations” ratings on performance reviews.
  • Protective Services - Applied safety procedures and policies as outlined in Department Safety Manual.
  • Competitive Analysis - Performed competitive analysis to make recommendations for future company growth.
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Resume Overview

Companies Worked For:

  • Walmark Corporation
  • Dollar General
  • Braums

School Attended

  • SSHS

Job Titles Held:

  • Cashier
  • Store Manager
  • Assistant Manager

Degrees

  • High School Diploma 05/1991

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