Cashier Resume Example Chipotle

CASHIER

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Dedicated Barista with two years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Skills

Payment processing
Security monitoring
Customer order recording
Product recommendations
Merchandise restocking
Customer greeting
Credit and cash transactions
Cash management
Customer assistance
Multitasking ability
Professional and polished presentation
Flexible

Multitasking and prioritization
Service-oriented mindset
Meticulous and organized
Recordkeeping and bookkeeping
Organization and efficiency
Credit card payment processing
Adaptive team player
High-energy attitude
Retail sales customer service
Quality control
In-store support
Active listening

Experience

Cashier | 07/2020 to Current
Chipotle - Norfolk, VA

Helped customers find specific products, answered questions and offered advice.
Assisted with purchases, locating items and signing up for rewards programs.
Processed customer payments quickly and returned exact change and receipts.
Learned roles of other departments to provide coverage and keep store operational.
Worked closely with front-end staff to assist customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues regarding customer complaints and escalated worsening concerns to cashier for remediation.
Received payments for product and issued receipts.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.

Barista | 02/2019 to Current
Starbucks - Norfolk, VA

Prepared more than 100-250 drinks per shift with high accuracy and consistently strong customer satisfaction.
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Managed morning rush of over 100-200 customers daily with efficient, levelheaded customer service.
Developed knowledge of Starbucks teas, including growing practices and flavor profiles.
Greeted guests with pleasant smile and superior customer service.
Properly cleaned all equipment, including heavy machinery and basic dishes and sanitized counters to avoid illness.
Greeted over 100-200 customers daily, answered questions and recommended drinks and pastries.
Described menu items to customers and suggested products based on stated preferences.
Gave details on coffee blends and preparation descriptions to customers.
Checked temperatures of freezers, refrigerators and heating equipment on daily basis.
Maintained calm demeanor during high-volume periods and special events.
Developed numerous new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
Received and accurately processed customer payments.
Organized service and seating areas.
Created hand-crafted beverages based upon customer preferences, resulting in 10% increase in sales.
Passed 4 inspections by following health, safety and sanitation guidelines.
Cleaned and sanitized work areas, utensils and equipment.
Maintained highest standards of conduct and service to support company reputation.
Brewed approximately 10-16 batches of coffee per 5-8 hours, keeping watchful eye on levels to avoid empty machines during peak shop hours.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Monitored cafe for seating availability, safety and well being of guests.
Listened to customer desires and needs to recommend optimal products.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Protected store assets and facilities by complying with company policies and procedures.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Educated customers on beverage menu items and provided samples of daily brews.
Resolved customer disputes with tact and professionalism.
Weighed, ground and packed coffee per customer orders.
Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
Memorized official and off-menu preparations to serve all customer beverage desires.
Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.

Food Preparation Worker | 07/2018 to 02/2019
Edible Arrangements - Norfolk, VA

Packaged and stored food products appropriately to ensure proper handling and preservation.
Re-stocked, organized and arranged service and food stations.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Employed knowledge of cutlery and culinary tools to prepare fruit.
Kept all utensils, dishes and glasses clean and ready for customer use.
Added garnishes and other finishing touches to improve plating presentation.
Protected food from spoilage by properly storing in freezer and refrigerator.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Cross-trained in customer service, food preparation and cashier positions to support team and help meet all customer needs.
Earned reputation for good attendance and hard work.
Answered 60-70calls per 6-9 hours to answer customer questions.
Recognized by management for providing exceptional customer service.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education and Training

Matthew Fontaine Maury High School - Norfolk, VA

High School Diploma

06/2020

Resume Overview

Companies Worked For:

Chipotle
Starbucks
Edible Arrangements

School Attended

Matthew Fontaine Maury High School

Job Titles Held:

Cashier
Barista
Food Preparation Worker

Degrees

High School Diploma

Cashier Resume Example

Resume Score: 80%

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