Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Determined and responsible (Store Management) with more than [4]years of success boosting efficiency and streamlining procedures for groups. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success. Skillfully control shrinkage, oversee inventory and lead financial operations for any type of companies. Skilled management bringing creative approaches to meeting customer needs and business targets. Dedicated to keeping business operations sustainable and agile in dynamic markets. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Punctual management with over 4years of experience in managing team of 7-8 employees in sales industry. Resourceful leader remains calm under pressure and delegates day-to-day tasks. Outstanding time management and conflict resolution skills. Proficient management to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

  • Refunds and exchanges
  • Sales associate
  • Markups
  • Displays
  • Credit card processing
  • Do price changes
  • Stock merchandise
Work History
08/2018 to 08/2020 Cashier Goodwill Industries Of Southeastern Michigan | Saline, MI,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Requested official identification for [ID]purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Served needs of more than one customers in busy [shift]day.
  • Assisted customers with special services, account updates and promotional options.
  • Answered questions about store policies and concerns to support positive customer experiences.
11/2015 to 12/2016 Store Manager Umpqua Bank Corp | Mercer Island, WA,
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Rotated merchandise and displays to feature new products and promotions.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Inventory,do store schedules,price changes
  • Hiring,training New Employees,Ordering merchandise,paperwork
  • Analyzed and interpreted store trends with [Software] to facilitate planning.
05/2012 to 11/2015 Cashier Goodwill Industries Of Southeastern Michigan | Lambertville, MI,
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Cashing com-checks ,sale and cash money orders
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Completed sales in excess of $[Amount] with near-zero error rate using POS system.
03/2006 to 05/2012 Beauty Specialist Kohls Corp. | City, STATE,
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Analyzed customer skin to assess unique conditions and skin type.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Recommended appropriate products to meet customers' individual needs.
  • Created effective displays to sell seasonal and promotional products.
  • Sold products and related merchandise according to customer service techniques and professional selling skills.
  • Advised clients on how to care for skin and hair with available products and replenished stock.
  • Sanitized and organized station and tools by [Action] and [Action].
  • Upsold additional products and services to increase sales numbers.
  • Completed purchases and processed payments.
  • Demonstrated application techniques to achieve desired looks.
  • Monitored [Type] trends to stay on top of fashions and better serve customer needs.
  • Met or exceeded sales goals on regular basis.
  • Maintained counter and display areas in clean and neat fashion.
  • Helped customers feel relaxed and comfortable with process.
  • Cultivated productive and positive relationships with customers built on loyalty and service.
  • Arranged merchandise to present visually appealing displays that drive sales.
  • Suggested treatments and styles to suit customers' appearance and desired look.
Expected in 05/1976 | First Grade To Eight Immaculate Conception School , Brownsville, TX, GPA:

Continuing education in [Subject]BISD

Expected in 05/1987 GED | BISD Brownsville , Brownsville Tx, GPA:

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Resume Overview

School Attended

  • Immaculate Conception School
  • BISD Brownsville

Job Titles Held:

  • Cashier
  • Store Manager
  • Cashier
  • Beauty Specialist


  • GED

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