Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Skills
POS systems
Issue resolution
Payment processing
Cash drawer balancing
Liquor regulations and compliance
Customer order recording
Coin counting
Cash management
Loss prevention
Security monitoring
Credit and cash transactions
Merchandise restocking
Customer assistance
Scanner operations
Cash register operation
Product recommendations
Staff mentoring
Customer greeting
ID verification
Education and Training
Second Chance High SchoolBlackfoot, IDExpected in 06/1996 ā āHigh School Diploma: - GPA:
Experience
Goodwin House - Cashier Alexandria, VA, 08/2018 - Current
Helped customers find specific products, answered questions and offered advice.
Assisted with purchases, locating items and signing up for rewards programs.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Worked closely with front-end staff to assist customers.
Processed customer payments quickly and returned exact change and receipts.
Trained new team members in cash register operation, stock procedures and customer service.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Properly verified customer identification for alcohol or tobacco purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find necessary store items.
Processed returned items in accordance with store policy.
Drove sales and add-on purchases by promoting specific item options to customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Assisted customers with account updates, new service additions and promotional offers.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Taught staff how to handle difficult situations with calm and professionalism.
Guided and supported 12 staff members to consistently achieve team and personal goals.
Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Enhanced sales by implementing merchandising and promotional improvements.
Processed credit card payments and counted back change and currency with 100% accuracy rate.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Saved costs, effectively negotiating vendor pricing contracts to increase savings.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Hired, trained, supervised and motivated team of 12 retail professionals to provide knowledgeable and fast service to every guest.
Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Collaborated with all company departments to ensure cohesive branding and strategic product placement.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Planned and updated work schedules for optimal coverage of expected business needs.
Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Delegated tasks to specific employees based on individual knowledge and strengths.
Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Organized and updated schedules to optimize coverage for expected customer demands.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
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