Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Personable and responsible Cashier with 5+ years in retail and customer service. Solid team player with upbeat, positive attitude.
Core Strengths
Strong organizational skills
Active listening skills
Seasoned in conflict resolution
Sharp problem solver
Energetic work attitude
Store maintenance ability
Telecommunication skills
Adaptive team player
Visual merchandising proficiency
Opening/closing procedures
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Computed Data Reports
Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Work Experience
Cashier, 06/2015 to 02/2016 Goodwill Industries Of Southeastern Michigan – Monroe, MI,
Assessed customer needs and responded to questions.Cleaned and straightened work area.Issued receipts for purchases and gifts.Bagged merchandise by following standard procedures.Organized register supplies.Worked with customer service to resolve issues.Unboxed new merchandise.Rotated stock to maintain freshness.Updated register logs.Weighed food to determine correct pricing.Operated cash register with proficiency.Maintained gift certificate documentation.Provided professional and courteous service at all times.Worked overtime shifts during busy periods.
Laborer, 2015 to 11/2015 Department Of Health And Human Services – Peach Springs, AZ,
Had to tape sink molds before they were put through the sprayer. Also had to match the sink molds with the right labels. Supervised material flow, storage and global order fulfillment.Maintained accurate stock records and schedules.Selected products for specific routes according to pick sheets.Processed customs duties and fees quickly to release international shipments.Evaluated operational records and made scheduling adjustments to maximize efficiency. Unloaded, picked, staged and loaded products for shipping.Received incoming shipments and reviewed contents against purchase order for accuracy.Rotated stock by code and receiving date.Followed proper selection procedures as established by the company.Entered data into [Software Program] to load and manipulate data and to produce reports.Transported goods from racks, shelves and vehicles.Worked at a rapid pace to meet tight deadlines.Packed containers and re-packed damaged containers.Cleared damaged items and loaded freight.
Private care, 02/2014 to 2015 Palmetto Health – Sumter, SC,
Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.Completed and submitted clinical documentation in accordance with agency guidelines.Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.Assisted with adequate nutrition and fluid intake.Planned, prepared and served meals and snacks according to prescribed diets.Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Provided transportation, assistance and companionship to clients.Cleaned and organized patients’ living quarters.Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Facilitated games and other activities to engage clients.Positioned residents for comfort and to prevent skin pressure problems.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Kept facility stocked with necessary supplies, equipment and instruments.Obtained and set up suction equipment.Performed routine tests such as urine dip stick, vision and hearing tests.Provided personal nursing care in pre- and post-operative situations.Tended to patients with chronic illnesses.Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.Documented resident records on daily flow sheets.Assisted with ADLs.Provided patients and families with emotional support.Exhibited compassionate care and communication with regard to issues of death and dying.Sensitive to the needs of geriatric patients.Administered simple range of motion exercises.Comforted patients and provided them with reassurance and encouragement.Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.Promoted personal and co-worker safety.Participated in the maintenance of safe conditions within the facility and other related areas.Maintained a clean, orderly and well-stocked environment.
CNA, 01/2011 to 02/2014 Ashten Healthcare – City, STATE,
Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.Completed and submitted clinical documentation in accordance with agency guidelines.Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.Assisted with adequate nutrition and fluid intake.Planned, prepared and served meals and snacks according to prescribed diets.Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Provided transportation, assistance and companionship to clients.Cleaned and organized patients’ living quarters.Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Facilitated games and other activities to engage clients.Positioned residents for comfort and to prevent skin pressure problems.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Kept facility stocked with necessary supplies, equipment and instruments.Assisted in application of traction devices.Obtained and set up suction equipment.Performed routine tests such as urine dip stick, vision and hearing tests.Provided personal nursing care in pre- and post-operative situations.Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.Tended to patients with chronic illnesses.Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.Documented resident records on daily flow sheets.Assisted with ADLs.Sensitive to the needs of geriatric patients.Administered simple range of motion exercises.Comforted patients and provided them with reassurance and encouragement.Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.Promoted personal and co-worker safety.Participated in the maintenance of safe conditions within the facility and other related areas.Maintained a clean, orderly and well-stocked environment.
Educational Background
: , Expected in - , PA GPA:
High School Diploma: GENERAL, Expected in 2007 Sayre Area High School - Sayre, PA GPA:
General
Additional Information
I'd be happy to provide greater detail about my skills and experience during an interview. Please call me at your earliest convenience. I am very interested in meeting to review your needs and possible solutions I could bring to the table. I am certain that my resume will give you a greater understanding of my qualifications for this exciting opportunity.
Skills
Microsoft Excel, office, PowerPoint, Communication, Patience
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