Cashier resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict compliance standards. Courteous and respectful with guests to maximize loyalty. Experienced offering dedication and service expertise developed over years of related experience. Successfully organize transaction documentation, handle funds and maintain records. People-person with positive and well-organized nature. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Meticulous Assistant Manager with extensive knowledge of product sales and fantastic mathematical skills. Successful at keeping detailed records while maintaining excellent customer service and accuracy. Trained in assisting other employees with understanding.

  • Knowledge of wine and spirits
  • Cash register operation
  • Customer assistance
  • Cash drawer balancing
  • Cash management
  • Liquor regulations and compliance
  • Loss prevention
  • POS systems
  • Staff mentoring
  • ID verification
  • Merchandise restocking
  • Customer greeting
  • Scanner operations
  • Credit and cash transactions
  • Payment processing
  • Cash counting machine operations
  • Security monitoring
  • Coin counting
  • Customer order recording
  • Issue resolution
  • Product recommendations
06/2020 to 10/2020
Cashier Grady Health System Milledgeville, GA,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped customers find specific products, answered questions and offered product advice.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to manger for remediation.
  • Operated cash register, collected payments and provided accurate change.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed multiple transactions per day with exceptional accuracy.
  • Assisted customers with account updates, new service additions and promotional offers.
01/2020 to 05/2020
Assistant Manager Wks Restaurant Group Bell, CA,
  • Conducted market research to assist manager in assortment and category planning.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Communicated and coordinated planogram execution with store management.
  • Provided feedback on competitor activity, policies and best practices to streamline internal operating model.
  • Managed vendor chargebacks and follow up to maintain balanced inventory.
  • Researched current and past business performance using online systems and available reports.
  • Compiled reports based on periodic competitive pricing shopping trips.
  • Built effective partner store relationships to improve customer satisfaction.
  • Reconciled orders using dedicated financial plans and forecasting tools.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Authorized invoice payments and merchandise returns.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Selected merchandise based on quality and cost-efficiency models.
  • Printed labels and tags for for-sale merchandise.
  • Displayed appropriate signage for products and sales promotions.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Identified labels, trends and opportunities by sampling competitor shopping experiences.
  • Met and exceeded quarterly sales quotas by required%.
  • Managed purchasing process for entire department.
  • Created and implemented POS with chosen vendors.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across locations.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Assisted by communicating with retail merchants via phone and email.
  • Organized and located inventory, updating store spreadsheets to reflect statistical data.
  • Conducted staff meetings with sales personnel to introduce new merchandise.
  • Tracked shipping, including weekly and monthly fallout.
  • Upheld stock levels and pricing for multiple product lines.
  • Maximized potential for sales cycle success through effective promotion and product-display placement.
  • Taught sales staff to properly coordinate racks and counter displays to maximize promotional effectiveness.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Ran daily emails and daily as well as weekly and monthly strategy reports to analyze business trends and provide recommendations.
  • Planned and prepared workflow schedules, delegating tasks for 16 22member team.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Assisted in evaluating employee performance and cultivating improvement initiatives.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Delegated daily tasks to team members to optimize group productivity.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Supported sales management initiatives to optimize business development.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Developed and implemented performance improvement programs, resulting in increase in efficiency.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Completed inventory audits to identify losses and project demand.
  • Trained team to deliver outstanding customer service, boosting customer satisfaction ratings
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
03/2009 to 01/2014
Technical Support Call Center Representative Charter Spectrum Austin, MN,
  • Supported customers having connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
  • Identified opportunities to upsell technical products and services, boosting revenues by to existing accounts.
  • Installed software updates and vulnerability patches on servers to prevent possible threats from penetrating networks.
  • Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
  • Assessed customer bug reports and enhancement requests and prioritized development to streamline response.
  • Consistently responded to customer service emails within standard response window.
  • Observed system functioning and entered commands to test different areas of operations.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
  • Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
  • Tested performance, functionality and security of network systems, individual workstations and peripheral devices.
  • Diligently followed up with customers about existing orders, informing on status and responding to questions.
  • Assessed issues to determine appropriate troubleshooting methods for remediation.
  • Supported customers with online billing, access and account issues.
Education and Training
Expected in 2003
High School Diploma:
Talking Leaves Job Corps - Tahlequah, Ok ,

Finished with Home Health Aide and Long Term Care Aide license as well as high school diploma

Expected in
Oklahoma City Community College - Oklahoma City, OK

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Resume Overview

School Attended

  • Talking Leaves Job Corps
  • Oklahoma City Community College

Job Titles Held:

  • Cashier
  • Assistant Manager
  • Technical Support Call Center Representative


  • High School Diploma
  • Some College (No Degree)

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