Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

1)Driven Shift Lead Manager with 2+ years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines.

2)Enthusiastic Cashier with [Number] years of experience helping customers complete transactions. Talented at fielding customer questions, providing recommendations and ringing up on POS cash register. History of increasing sales by promoting current deals.

3)Diligent restaurant kitchen worker with excellent cooking skills and strong knowledge of food safety. Consistently maintain well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to meeting every preparation and service need.

  • Customer assistance
  • Credit card processing
  • Point of sale knowledge
  • Inventory management
  • Data collection and analysis
  • Staff management
  • Budgeting
  • Strategic planning
  • Financial management
  • Safety compliance
  • Chemical handling
  • Skill development
  • Inventory auditing
  • Upselling and cross-selling
  • Incident reporting
  • Point of sale system operations
  • Organized
  • Quality control
  • Spoilage prevention
  • Food processing
  • Ingredient preparation
  • Kitchen organization
  • Plates presentation
  • Safe food handling
  • Food assembly
  • Cooking
  • Deep frying
  • Excellent communication
  • Grill management
  • Efficient multitasking
  • Teamwork
  • Kitchen equipment sanitation
  • Vendor relations
  • Equipment maintenance
  • Employee training
  • Presentation skills
  • Team leadership
  • Critical Thinking
  • Employee training and development
  • Decision-making
  • Working in coolers and freezers
  • Depth perception
  • Service industry background
  • Quick learner
  • Food station setup
  • Effective trainer
  • Concentration
  • Adaptability
  • Ordering and invoicing
  • Inventory control
  • Strong communication skills
  • Compliance standards
  • Strong work ethic
  • To-go order preparation
  • Dexterity
  • Daily specials memorization
  • Fine-dining expertise
  • Fine-dining expertise
  • Customer-focused
  • Outgoing and energetic
  • Efficient precision
  • Customer service oriented
  • Prioritizing
Work History
Cashier, 08/2019 - 12/2019
Grand View Hospital Quakertown, PA,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Educated customers on promotions to enhance sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Line Cook, 05/2019 - 08/2019
The Del Monte Lodge Cleveland, OH,
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Grilled meats and seafood to customer specifications.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Shift Lead Manager, 07/2017 - 04/2019
Pitney Bowes Remote, WI,
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Measured team performance and reported metrics to leadership team members.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Set overall vision and provided team leadership.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Completed after shift review reports to remind supervisors of completed work.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Built, managed and coached insourced and outsourced team, implementing training programs to improve efficiency and productivity.
GED: , Expected in
College of Western Idaho - Nampa, ID
: Psychology, Expected in
College of Western Idaho - Nampa, ID

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Resume Overview

School Attended

  • College of Western Idaho
  • College of Western Idaho

Job Titles Held:

  • Cashier
  • Line Cook
  • Shift Lead Manager


  • GED
  • Some College (No Degree)

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