Cashier Resume Example
Love this resume?Build Your Own Now
CASHIER
Professional Summary
Committed and hardworking Customer Service Cashier with 3 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Skills
|
|
Work History
November 2016-July 2020Cashier | Green Zebra Grocery | Portland , OR
- Helped customers select products that best fits their personal needs.
- Educated customers on products and service offerings.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback Balanced the needs of multiple customers simultaneously in a fast paced retail environment.
- Answered customer's questions and addressed problems and complaints in person and via phone.
- Informer customers about all product line and services offer by the company.
- Reviewed and resolved differences between accounting information and cash drawer.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Answered questions about store policies and concerns to support positive customer experiences.
- Maintained customer satisfaction while handling merchandise product returns quickly and professionally.
- Used POS system to enter orders, process payments, and issue receipts.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Resolved escalated customer disputes with special actions such as discounts.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
December 2018-June 2019Customer Service Representative | Ibex Holdings Limited | Bend , OR
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Detailed payment options and transferred customers to billing department for payment or further questions regarding bill.
- Researched issues through identification of similar past problems and recommended most appropriate solution.
- Resolved customer complaints and addressed emergency requests and needs.
- Educated customers on current promotions, upgrades or new offerings available under current plan.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
July 2016-November 2016Sales Associate | Forward | Baltimore , MD
- Assessed customer needs and responded to questions.
- Worked with customers to resolve issues.
- Provided professional and courteous service at all times.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Maintained records related to sales, returns and inventory availability.
- Maintained organized, presentable merchandise to drive continuous sales.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
July 2015-June 2016Daycare Teacher | North Country Academy | Antioch , CA
- Childcare professional skilled at remaining calm under pressure while keeping the daycare setting light and playful.
- Works hard to identify and address behavioral and educational issues.
- Read stories to the children and taught them painting, drawing and crafts.
- Disciplined children and recommended other measures to correct behavior.
- Offered detailed daily reports that outlined each child's activities.
- Created and implemented a developmentally appropriate curriculum.
- Dressed and changed infant and toddler diapers to maintain hygiene.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated openly with children's parents about daily activities and behaviors.
- Implemented curriculum to enhance classes with learning-focused activities.
Education
Diploma: Southwest High School, City
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Word choice
- Length
- Measurable results
Resume Overview
School Attended
- Southwest High School
Job Titles Held:
- Cashier
- Customer Service Representative
- Sales Associate
- Daycare Teacher
Degrees
- Diploma :
Similar Resumes
