Cashier Resume Example
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CASHIER
Professional Summary
Patient and empathetic communicator with extensive background in conflict resolution and customer care. Desires a full time role. Motivated customer service specialist with over 3 years retail experience in a fast-paced, team-based environment. Customer service represenative excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.
Skills
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Work History
Cashier11/2014
to 04/2015
Holiday Inn Club Vacations – Cape Canaveral , FL
Holiday Inn Club Vacations – Cape Canaveral , FL
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Politely assisted customers in person and via telephone.
- Successfully acquired an average of [number ] new customers per month, generating a [number]% growth in revenue.
- Provided an elevated customer experience to generate a loyal clientèle.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Assisted customers with food selection, inquiries and order customization requests.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Provided ongoing guest service, including giving fashion advice.
- Maintained cleanliness and presentation of stock room and production floor.
- Helped drive sales goals and achieve monthly quotas.
- Dedicated to continuously improving sales abilities and product knowledge.
- Learned, referenced and applied product knowledge information.
Store manager08/2012
to 05/2013
Anheuser-Busch Inbev – Oklahoma City , OK
Anheuser-Busch Inbev – Oklahoma City , OK
- Recommended alternative items if product was out of stock.
- Communicated all store initiatives and promotions to customers to generate return business.
- Folded and arranged garments in attractive displays.
- Participated in physical inventory counts every two weeks.
- Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
- Learned, referenced and applied product knowledge information.
- Asked open-ended questions to assess customer needs.
- Designed displays to make the store experience interactive, engaging and reassuring.
- Created and maintained an organized database to develop promotional sales.
- Dedicated to continuously improving sales abilities and product knowledge.
- Routinely answered customer questions regarding merchandise and pricing.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Directed calls to appropriate individuals and departments.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Maintained cleanliness and presentation of stock room and production floor.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Served as the main liaison between customers, management and sales team.
- Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
Copy and Print Sales Associate03/2015
to Current
Office Depot – City , STATE
Office Depot – City , STATE
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Provided an elevated customer experience to generate a loyal clientèle.
- Politely assisted customers in person and via telephone.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Answered an average of 75 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Directed calls to appropriate individuals and departments.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Helped drive sales goals and achieve monthly quotas.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
- Routinely answered customer questions regarding merchandise and pricing.
- Asked open-ended questions to assess customer needs.
- Learned, referenced and applied product knowledge information.
- Replenished supplies, bags and other materials at each cash wrap.
- Set up and explained new membership contracts.
- Recommended alternative items if product was out of stock.
- Communicated all store initiatives and promotions to customers to generate return business.
Education
High School Diploma2015Foley High School-
City,
State
- 3.68 GPA
- Member of the Art Club
- Participated in the marching band.
- Took Honors Classes
Certifications
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Resume Overview
School Attended
- Foley High School
Job Titles Held:
- Cashier
- Store manager
- Copy and Print Sales Associate
Degrees
- High School Diploma 2015
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