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Cashier Resume Example

Resume Score: 80%

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CASHIER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin any new challenge with a successful team.

Skills
  • POS systems
  • Issue resolution
  • Cash drawer balancing
  • Payment processing
  • Merchandise restocking
  • Credit and cash transactions
  • Customer assistance
  • Cash register operation
  • Customer greeting
  • ID verification
  • Phone assistance
Experience
Cashier | 05/2020 to CurrentOnce Upon A Child - Bristol, CT
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Worked closely with front-end staff to assist customers.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Take-Out Server | 04/2016 to 08/2017Joey Garlics - Farmington, CT
  • Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
  • Checked during and after production to verify order accuracy, including sides, napkins and utensils.
  • Received payments, returned accurate change and closed checks in POS system.
  • Partnered with team members to efficiently serve food and beverages.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Prepared and served cold, hot beverages to guests.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Sent orders to kitchen staff by POS system.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Processed customers' payments and provided receipts.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Greeted customers, assisted with questions and recommended daily specials, wine and desserts to guide patrons toward more profitable items.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Hotel Housekeeper | 06/2013 to 09/2014Hilton Double Tree - Southington, CT
  • Reported incidents of property damage to manager and maintenance workers, documenting any destruction for loss prevention purposes.
  • Performed waste removal duties, separating and depositing in appropriate containers.
  • Maintained prescribed stock levels within housekeeping carts, preserving availability of all necessary consumable sanitizing fluids and equipment for other personnel.
  • Documented incidents of theft, reporting missing items to manager department for processing or legal action
  • Staged all offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products.
  • Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
  • Observed all sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
  • Informed appropriate facilities personnel of required repairs or upgrades to equipment.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Responded to guest requests for linens and bathroom items quickly, which increased patron satisfaction rates by 100% on company scorecards.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Swept and damp-mopped private stairways and hallways.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Used cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Checked 12-14 rooms per day to verify vacancies post-checkout.
  • Organized supplies for efficient use based on expected customer needs.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Requested maintenance orders to fix non-working equipment and address room damage.
Take-Out Server | 12/2010 to 01/2012Lee Po Chinese rrestaurant - Bristol, CT
  • Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
  • Filled faxed, mobile and online orders accurately, efficiently and on-time.
  • Checked during and after production to verify order accuracy, including sides, napkins and utensils.
  • Received payments, returned accurate change and closed checks in POS system.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Prepared and served cold, hot beverages to guests.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Sent orders to kitchen staff by writing and voice.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Processed customers' payments and provided receipts.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Education and Training
Bristol Eastern High School - - Bristol,CT | | High School Diploma06/2012
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Resume Overview

Companies Worked For:

  • Once Upon A Child
  • Joey Garlics
  • Hilton Double Tree
  • Lee Po Chinese rrestaurant

School Attended

  • Bristol Eastern High School

Job Titles Held:

  • Cashier
  • Take-Out Server
  • Hotel Housekeeper

Degrees

  • Bristol Eastern High School - Bristol , CT | High School Diploma

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