Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Personable and responsible Cashier with 8 1/2 years in retail and customer service. Solid team member with upbeat, positive attitude.
Worked as a team member performing cashier duties, product assistance and cleaning.Successfully interacted with customers and retail buyers to expedite orders.Prevented store losses using awareness, attention to detail and integrity.Cross-trained and provided back-up for other customer service representatives when needed.
Cleaned food preparation areas, cooking surfaces, and utensils.Maintained a neat, well groomed appearance .Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.Served orders to customers at windows, counters and tables.Cut and chopped food items and cooked on a grill or in fryers.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Quickly and efficiently processed payments and made accurate change.Mastered Point of Sale (POS) computer system for automated order taking. Success in O.E.R reviews .
Took necessary steps to meet customer needs and effectively resolve food or service issues.Promptly reported complaints to a member of the management team.Served fresh, hot food with a smile in a timely manner.Accurately measured ingredients required for specific food items.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
Selected products for specific routes according to pick sheets.Oversaw special orders and after-hours, urgent shipping jobs.Unloaded, picked, staged and loaded products for shipping.Received incoming shipments and reviewed contents against purchase order for accuracy.Worked at a rapid pace to meet tight deadlines.Banded, wrapped, packaged and cleaned equipment.
Maintained Attendance with focus in my studies.Member of Link Crew, Chorus and Prom Committee.
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