Cashier Resume Example Nordstrom

Maria

Giani

Professional Summary

Communicative Hostess dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction and seeking to take on new role and build career with a variety of establishments. Knowledgeable about strategies for handling all party(crowd) sizes while supporting customer satisfaction goals and maintaining excellent problem-solving and multitasking skills.

Skills

Communication skills
Performance improvement
Menu board art
Product recommendations
Traditional and digital art skills
Basic knowledge of technology and its functions
Observing people and being able to cater to their needs
Patience during stressful situations

Item promotion
Reservation coordination
Table setting
Interactive communication skills
Customer service
Refunds and exchanges
Cash register operations
Credit card processing

Education

Columbus State Community CollegeColumbus, OHExpected in 05/2022Associate of Science: Science

Work History

Nordstrom - Sales Associate
02/2020 - Current

Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Maintained records related to sales, returns and inventory availability.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained organized, presentable merchandise to drive continuous sales.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Tracked stock using company inventory management software.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Processed product returns and assisted customers with other selections.

Sephora USA Inc.- Cashier
Columbus , Ohio 11/2019 - 01/2020

Restocked, arranged and organized merchandise in front lanes to drive product sales
Reviewed and resolved differences between accounting information and cash drawer
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Processed POS transactions, including checks, cash and credit purchases or refunds
Checked prices for customers and processed items sold by scanning barcodes
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Assisted customers by answering questions and fulfilling requests
Helped over hundreds of guests every day by processing payments, monitoring reward accounts and resolving service concerns
Educated customers on promotions to enhance sales
Used cash registers and POS systems to request and record customer orders and compute bills
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
Assisted customers with special services, account updates and promotional options
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Reviewed weekly sales circulars and monitored price changes
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Answered questions about store policies and concerns to support positive customer experiences
Assisted customers with account updates, new service additions and promotional offers
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses

Ulta Beauty- Cashier
Columbus , Ohio 10/2019 - 01/2020

Reviewed and resolved differences between accounting information and cash drawer
Checked prices for customers and processed items sold by scanning barcodes
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Restocked, arranged and organized merchandise in front lanes to drive product sales
Processed POS transactions, including checks, cash and credit purchases or refunds
Used cash registers and POS systems to request and record customer orders and compute bills
Organized and reported on financial information to document payment histories and assist with sound financial accounting
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Educated customers on promotions to enhance sales
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
Answered questions about store policies and concerns to support positive customer experiences
Assisted customers with special services, account updates and promotional options
Mentored new team members on POS system operation, customer service strategies and sales goals
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance

94th Aero Squadron Restaurant- Hostess Cashier
Columbus, United States06/2014 - 12/2016

Assisted managers with quickly resolving service- and food-related issues
Monitored guests for intoxication and immediately reported concerns to management
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
Supported servers, food runners and bussers with keeping dining area ready for every guest
Used cash registers and credit card machines to cash out customers, handling up to $200 in cash per event
Informed servers of newly seated parties for speedy service
Documented reservations, alerted servers and managers of large groups and prepared seating
Answered customer questions about hours, seating and waiting times
Recorded available tables after seating each party
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times

hobbies

Drawing traditionally and digitally
Reading fantasy novels
Cooking vegan food
Discovering new artists and music
Creating makeup looks
Creating skincare
Exercising

Resume Overview

Companies Worked For:

Nordstrom
Sephora USA Inc.
Ulta Beauty
94th Aero Squadron Restaurant

School Attended

Columbus State Community College

Job Titles Held:

Sales Associate
Cashier
Hostess Cashier

Degrees

Associate of Science : Science

Cashier Resume Example

Resume Score: 80%

Resume Overview

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