Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Skills
POS systems
Cash drawer balancing
Payment processing
Issue resolution
Customer greeting
Loss prevention
Customer assistance
Merchandise restocking
Credit and cash transactions
ID verification
Scanner operations
Customer order recording
Experience
06/2016 to 09/2017
CashierSouthern Auto Group – Norfolk, VA,
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Helped customers find specific products, answering questions and offering advice.
Welcomed customers, offering assistance to help find necessary store items.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Worked closely with front-end staff to assist customers.
09/2018 to 12/2019
CashierSouthern Auto Group – Chesapeake, VA,
Built relationships with strategic partners leading to business development opportunities.
Compiled and updated client data to track payments trends and support accurate accounting.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Drove sales and add-on purchases by promoting specific item options to customers.
Worked closely with front-end staff to assist customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Processed returned items in accordance with store policy.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Assisted customers with account updates, new service additions and promotional offers.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Processed customer payments quickly and returned exact change and receipts.
Helped customers find specific products, answering questions and offering advice.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Trained new team members in cash register operation, stock procedures and customer service.
01/2020 to Current
CashierSouthern Auto Group – Virginia Beach, VA,
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Processed returned items in accordance with store policy.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted customers with account updates, new service additions and promotional offers.
Trained new team members in cash register operation, stock procedures and customer service.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Worked closely with front-end staff to assist customers.
Welcomed customers, offering assistance to help find necessary store items.
Compiled and updated client data to track payments trends and support accurate accounting.
Built relationships with strategic partners leading to business development opportunities.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Processed customer payments quickly and returned exact change and receipts.
Learned roles of other departments to provide coverage and keep store operational.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Drove sales and add-on purchases by promoting specific item options to customers.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Education and Training
Expected in 05/2018
High School Diploma: American High School - Fremont, CA GPA:
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