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Cashier resume example with 13+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Outstanding and enthusiastic customer service professional with 7 years client interface experience. Core Strengths Inventory control Strong organizational skills Operations management Active listening skills Supervision and training Sharp problem solver Skilled negotiator Energetic work attitude Sound judgment Large cash/check deposits expert Computer-savvy Store maintenance ability Complex problem solving Customer service expert Self-directed Opening/closing procedures Results-oriented Accomplishments Computed Data Reports Provided required weekly, monthly and quarterly reports listing sales figures and client track records. Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Multi-tasking Cashiered with two cash registers at once in tandem to maximize customer flow. Leadership Served as key contributing member to Leadership team.
Highlights
  • Marketing savvy
  • Client relations specialist
  • Skilled multi-tasker
  • Focused on customer satisfaction
  • Team management
  • Training and development
Experience
07/2014 to Current Cashier St. Joe Company | Panama City, FL,

Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers Assisted co-workers.

Communicated with customers regarding orders, comments, and complaints Skillfully anticipated and addressed guests' service needs.

Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.

Maintained a professional tone at all times, including during peak rush hours.

Received frequent customer compliments for going above and beyond normal duties.

11/2013 to 01/2014 Sales Associate National Western Life Insurance Company | Austin, TX,
  • Opening and closing procedures, provided extensive customer service, product shipment, package receiving, assisted customers over the phone with store product, assisted customers with storewide product, operated mobile point of sale device.
03/2009 to 07/2013 Store Manager Carlie C's Iga | Hope Mills, NC,

Improved service quality and increased sales by developing a strong knowledge of company's products and services.Interviewed, hired and trained new quality customer service representatives.Provided detailed monthly departmental reports and updates to senior management.Resolved customer questions, issues and complaints.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

12/2008 to 03/2009 Merchant Teller Hilltop Holdings | Bethlehem, GA,
  • Monitored and tracked securities transactions, fund transfers, margin accounts and option trading.
  • Accepted retail and commercial deposits, verified endorsements, opened new business accounts, balanced an enormous amount of daily cash.
  • Compiled statistical information for special reports.
  • Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
08/2008 to 12/2008 Teller Oerlikon | Mequon, WI,
  • Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.
  • Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
  • Excelled in exceeding daily credit card application goals.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
09/2007 to 06/2008 Customer Service Representative St. Joe Company | Open Sands, FL,
  • Improved service quality and increased sales by developing a strong knowledge of company's products and services.
  • Provided detailed monthly departmental reports and updates to senior management.
  • Resolved customer questions, issues and complaints.
  • Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer.
01/2007 to 07/2007 Cashier Poquito Mas Restaurant | City, STATE,
  • Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers Assisted co-workers.
  • Communicated with customers regarding orders, comments, and complaints Skillfully anticipated and addressed guests' service needs.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
  • Maintained a professional tone at all times, including during peak rush hours.
  • Received frequent customer compliments for going above and beyond normal duties.
Education
Expected in 2008 High School Diploma | Century High School, Santa Monica, CA GPA:
Skills

accounting software, cashier, closing, credit, customer service, databases, debit, senior management, peak, quality, receiving, retail, sales, securities, spreadsheets, phone

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Resume Overview

School Attended

  • Century High School

Job Titles Held:

  • Cashier
  • Sales Associate
  • Store Manager
  • Merchant Teller
  • Teller
  • Customer Service Representative
  • Cashier

Degrees

  • High School Diploma

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