Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers Assisted co-workers.
Communicated with customers regarding orders, comments, and complaints Skillfully anticipated and addressed guests' service needs.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
Maintained a professional tone at all times, including during peak rush hours.
Received frequent customer compliments for going above and beyond normal duties.
Improved service quality and increased sales by developing a strong knowledge of company's products and services.Interviewed, hired and trained new quality customer service representatives.Provided detailed monthly departmental reports and updates to senior management.Resolved customer questions, issues and complaints.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
accounting software, cashier, closing, credit, customer service, databases, debit, senior management, peak, quality, receiving, retail, sales, securities, spreadsheets, phone
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