Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Committed and hardworking Job Title with Number years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Skills
  • Stocking and Replenishing
  • POS Systems
  • Point of Sale Knowledge
  • Cash Drawer Management
  • Bagging and Packaging
  • Refund Handling
  • Maintaining Store Appearance
  • Product Restocking
  • Retail Merchandising
  • Currency Sorting
  • Customer assistance
  • Payment collection
  • Credit card processing
  • Cash register operations
  • Refunds and exchanges
  • Payment processing
  • Cash Handling
  • Cleaning procedures
  • Question responses
  • Multi-tasking ability
  • Good telephone etiquette
  • Cash register skills
  • Product knowledge
  • Merchandising familiarity
  • Cash balancing
  • Records Maintenance
  • Time management skills
  • Check cashing
  • Cleaning and sanitizing
  • Customer Relations
  • Customer direction
  • Payment accepting
  • Point-of-sale system operation
  • Loss prevention
Work History
02/2018 to 07/2020 Cashier St. Luke's Of Kansas City | Mission, KS,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Counted cash in register drawer at beginning and end of shift.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
04/2015 to 01/2018 Cashier St. Luke's Of Kansas City | North Kansas City, MO,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Counted cash in register drawer at beginning and end of shift.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
01/2012 to 01/2015 Barista Dierbergs Markets | Arnold, MO,
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Educated coworkers and customers about new products.
  • Trained Number employees over Number months.
  • Upsold Type and Type items with beverages, increasing store sales to $Amount within Timeframe.
  • Made and served Number café beverages per day with speed, quality and consistency.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Prioritized drink requests while managing interruptions.
12/2009 to 02/2012 Receptionst Lifeways | City, STATE,
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Operated multi-line telephone system to independently handle over Number calls each day.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Resolved customer problems and complaints by Action.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Triaged incoming calls on Number-line phone system and directed to departments based on customer needs.
  • Answered and quickly redirected up to Number calls per Timeframe.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Provided clerical support to Number company employees by copying, faxing and filing documents.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Expected in 02/2012 Associate Degree in Medical Assisting | Medical Assisting Daymar College, Nashville, Tennessee , GPA:

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Resume Overview

School Attended

  • Daymar College

Job Titles Held:

  • Cashier
  • Cashier
  • Barista
  • Receptionst

Degrees

  • Associate Degree in Medical Assisting

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