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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

With my experience and knowledge of company procedures, I am an organized and professional team member committed to executing company procedures. I excel in communication and customer service as well as building relationships with patrons, having three years of experience working with patrons. I am dedicated to pursuing a career in geography while expanding my background in customer satisfaction and interpersonal skills.

Skills
  • Customer assistance
  • Proactive communication
  • Liquor regulations and compliance
  • Issue resolution
  • Cash register operation
  • Customer greeting
  • Closing duties
  • Restroom oversight
  • Cleaning and sanitizing methods
  • Trash removal
  • Serving staff support
  • Guest service
  • Team management
  • Cataloging of materials
  • Reading programs
  • Literary knowledge
  • Staff training and development
Education and Training
University of North Carolina At Greensboro Greensboro, NC Expected in – – : - GPA :
  • Major in Geography.
  • Minor in Political Science.
  • Completed coursework in Geography and Political Science.
  • Dean's List Honoree Fall 2019.
Pinecrest High School Southern Pines, NC Expected in 06/2019 – – High School Diploma : - GPA :
  • National Honor Society Member.
  • 4.15 GPA
  • Knights of Columbus Scholarship Recipient
Experience
Team Ford Las Vegas - Cashier
Las Vegas, NV, 04/2020 - Current
  • Processed returned items in accordance with store policy.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answered questions and offered advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Assisted cashiers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers.
Marcus Corporation - Food Runner
O'fallon, IL, 05/2018 - 08/2019
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to my supervisor immediately.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Cleaned tables and observed proper sanitizing techniques to prevent food borne illnesses.
  • Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Pitched in to help by washing dishes, glasses and cutlery when kitchen staff became overwhelmed.
  • Checked tables and refilled condiments that were running low.
  • Provided outstanding customer service to every guest according to Pinehurst Country Club's guidelines.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Provided outstanding customer service to every guest according to Pinehurst Country Club's guidelines.
  • Offered insight into menu items to answer customer questions.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Completed final preparations of dishes and quickly delivered items to customers.
Town Sports International Holdings Inc - Babysitter
Fort Myers, FL, 06/2016 - 08/2019
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Assisted younger children with learning how to accomplish small, age-appropriate jobs.
  • Cared for up to 3 children ranging in age from 9 months to 10 years.
  • Devised activities helping promote physical and mental development.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
City Of Boynton Beach Fl - Library Page
Boynton Beach, FL, 06/2017 - 03/2019
  • Used library and scholarly databases to locate necessary information.
  • Regularly sanitized toys used for the children's section.
  • Returned children's books to circulation by placing on proper shelves.
  • Developed strong understanding of cataloging books and other materials through various methods.
  • Pleasantly greeted library patrons offered assistance with any needs or issues.
  • Answered patrons' questions and assisted in finding materials requested.
  • Handled multitude of daily tasks, including facility maintenance and security in support of staff members.
  • Directed patrons to desired library books, reference items and equipment.

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Resume Overview

School Attended

  • University of North Carolina At Greensboro
  • Pinecrest High School

Job Titles Held:

  • Cashier
  • Food Runner
  • Babysitter
  • Library Page

Degrees

  • High School Diploma

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