Cashier Resume Example
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CASHIER
Summary
Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills. Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Skills
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Experience
Cashier | 06/2017 to 08/2017Taco Bell - Nampa , ID
- Processed credit card payments and gave counter slips to customers for signatures.
- Restocked workstation with supplies and communicated out of stock items to management.
- Informed customers of final bill tab and processed form of payment.
- Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Reviewed contents on food trays to check receiving complete order.
- Monitored and counted food stock and supplies to reorder on time.
- Organized food items on serving trays and in carry-out packages.
- Verified orders and bagged items for easy transport.
- Took orders, prepared foods and processed payments in full-service establishment.
- Mastered point-of-service (POS) computer system for automated order taking.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
- Accurately made change for cash transactions.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Received food orders from individuals and explained offerings.
- Resolved customer concerns and relayed relevant information to supervisor.
Cashier | 08/2017 to 05/2020Taco Bell - Poplar Bluff , MO
- Assisted with purchases, locating items and signing up for rewards programs.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Welcomed customers, offering assistance to help find necessary store items.
- Learned roles of other departments to provide coverage and keep store operational.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Trained new team members in cash register operation, stock procedures and customer service.
- Processed numbers of transactions per day with exceptional accuracy.
- Monitored sales events, added new merchandise and rang up purchases.
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Received payments for many items and issued receipts.
- Properly verified customer identification for alcohol or tobacco purchases.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Resolved issues with cash registers, card scanners and printers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Resolved issues regarding customer complaints and escalated worsening concerns to my manager for remediation.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Assisted customers with account updates, new service additions and promotional offers.
- Operated cash register, collected payments and provided accurate change.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Inspected items for damage and obtained replacements for customers.
E-Commerce Personal Shopper | 05/2020 to CurrentJewel Osco - City , STATE
- Listened to customer needs to identify and recommend optimal selections.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Delivered orders to customer locations on time.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Recognized by management for providing exceptional customer service.
- Improved operations by working with team members and customers to find workable solutions.
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Education and Training
Ivy Tech Community College Of Indiana - - City,State | | Master of EducationSpecial Education
Accomplishments
- Effectively handled the cash register when the store was short-staffed and proudly had zero-till errors during the entire time.
- Instituted relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
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Resume Overview
School Attended
- Ivy Tech Community College Of Indiana
Job Titles Held:
- Cashier
- E-Commerce Personal Shopper
Degrees
- Ivy Tech Community College Of Indiana - City , State | Master of Education
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