LiveCareer-Resume

cashier resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Hardworking focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Hardworking and reliable focused on going above and beyond to support team and serve customers. Trained in Customer Service and offering top-notch communication abilities. Motivated to continue to learn and grow. Skilled team player. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Results-oriented Cashier experienced in retail settings. Offers in-depth knowledge of POS system operations and return and exchange policies. Friendly and hardworking individual committed to helping store grow and bring in new customers.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Personable Front End Cashier with 14 years of experience processing customer payments through various point of sale systems. Quick and accurate while balancing cash drawer and reconciling credit machine printouts. Outstanding communication and customer engagement abilities.

Skills
  • Refunds processing Opening and closing accounts
  • Team development Multi-line telephone operations
  • Problem resolution Customer consulting
  • Cash drawer balancing
  • Cash register operation
  • Credit and cash transactions
  • Customer assistance
  • Cash counting machine operations
  • Liquor regulations and compliance
  • Payment processing
  • Cash management
  • ID verification
  • Cash handling
  • Customer Service
Experience
Cashier, 11/2008 to Current
City Of Fort Myers, FlFort Myers, FL,
  • Followed established protocols for escalating customer complaints to management
  • Greeted guests entering or exiting store and upon approach to sales registers, answering questions and directing to product locations or store departments
  • Answered incoming telephone calls and provided information regarding store hours, location, and policies
  • Organized and maintained customer service desk and monitored front lanes to address hazards or return unsold products to shelves
  • Counted and reconciled cash-drawer discrepancies prior to or following each shift
  • Trained new associates on store programs and policies.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped with purchases and signed customers up for rewards program.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
Bookkeeper, 11/2008 to Current
Merito GroupMclean, VA,
  • Compiled data from cashiers, balanced drawers and prepared daily deposits
  • Maintained good working relationship with co-workers and management
  • Kept work area organized and clutter-free.
  • Processed documents within anticipated timeframes to assist senior leadership.
Customer Service Associate, 11/2008 to Current
Qbe Insurance Group LimitedWork Remotely, AR,
  • Completed sales payments, refunds, and exchanges and issued store credit
  • Assisted with training and developing sales associates and customer service team members
  • Completed paperwork associated with merchandise, price adjustments, customer returns, and cash register operation
  • Answered calls or emails from customers and assisted with special requests or resolving complaints
  • Processed refunds and exchanges in alignment with store policies
  • Addressed customer concerns and provided timely resolution to mitigate complaints
  • Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Troubleshot shortages and overages to support quality control efforts.
  • Maintained customer privacy and protected company operations by keeping information private and confidential.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Operated multi-line phone system and online messaging system to communicate with customers.
Education and Training
High School Diploma: , Expected in to Alta High - Sandy, UT
GPA:

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Resume Overview

School Attended

  • Alta High

Job Titles Held:

  • Cashier
  • Bookkeeper
  • Customer Service Associate

Degrees

  • High School Diploma

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