cashier resume example with 7+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Results-oriented Cashier motivated to exceed expectations and deliver exceptional service. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.
Skills
Ordering and stocking
POS systems
Cash counting machine operations
Staff mentoring
Credit and cash transactions
Merchandise restocking
Cash management
Payment processing
Cash drawer balancing
Product recommendations
ID verification
Loss prevention
Cash register operation
Issue resolution
Liquor regulations and compliance
Customer assistance
Returns and exchanges
Training and mentoring
Coin counting
Effective customer upselling
Experience
06/2021 to 09/2021CashierFirehouse Subs | Donelson, TN,
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Resolved customer problems by investigating issues, answering questions and building rapport.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
10/2008 to 09/2011Telemarketer Sales RepresentativeFirehouse Subs | Douglasville, GA,
Helped new telemarketers learn best practices, communication strategies and performance standards.
Refined and demonstrated excellent listening skills, asked probing questions, understood concerns and overcame objections.
Established long-lasting relationships with new and existing customers through warm, personable and knowledgeable phone interactions.
Completed [Number] outbound sales and fundraising calls [Timeframe] to prospective customers on behalf of client.
Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
Received and processed customer payments.
Maintained and recorded customer information in database.
Persuaded customers by explaining how products and services meet needs and desires.
Followed script to share product features, pricing and benefits.
Handled inbound telephone calls from interested customers.
Presented information about membership details and purchase advantages.
Asked customers questions to understand needs and requirements.
Cold called new customers to increase profits [Number]%.
Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
Dialed past and prospective client phone calls to update on newest products and services, inquiring as to current and future needs and setting appointments to pursue opportunities.
Broke down objections using friendly, persuasive strategies.
Worked well with automatic computer dialing and proprietary software to manage daily call loads.
Follow-up with customers via phone or e-mail regarding service experience for customer retention reporting.
De-escalated customer issues with proven conflict mediation and problem-solving abilities.
Called prepared lists of leads and read short scripts to promote [Industry] products and services.
Resolved customer complaints by escalating calls to proper department.
Generated leads with successful cold calling of [Type] prospects and skilled use of persuasive communication skills.
12/2016 to Dec18CashierShell | City, STATE,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Helped with purchases, locating items and signing up for rewards programs.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Verified customer identification for alcohol or tobacco purchases.
Inspected items for damage and obtained replacements for customers.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
Assisted customers with account updates, new service additions and promotional offers.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Processed [Number] transactions per day with exceptional accuracy.
Increased sales by suggesting specific complementary items to customers.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Education and Training
Expected in 04/2007 to to | High School DiplomaLonoke High School, Lonoke, ARGPA:
Expected in 2024 to to BBA | Business AdministrationSouthern New Hampshire University, Hooksett, NHGPA:
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