Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Hardworking and reliable customer service worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Cash drawer balancing
Payment processing
POS systems
Issue resolution
Cash register operation
Customer greeting
Customer assistance
Staff mentoring
Cash management
Scanner operations
Credit and cash transactions
Experience
02/2020 to 03/2020
CashierSteven Madden, Ltd. – Northridge, CA,
Helped customers find specific products, answering questions and offering advice.
Provided assistance with purchases, locating items and signing up for rewards programs.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Processed customer payments quickly and returned exact change and receipts.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Drove sales and add-on purchases by promoting specific item options to customers.
Welcomed customers, offering assistance to help find necessary store items.
Worked closely with front-end staff to assist customers.
Smoothly processed incoming orders, handling over 200 transactions per day with exceptional accuracy.
Resolved issues regarding customer complaints and escalated worsening concerns to managers for remediation.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Assisted cashiers with completing end-of-day counts and securing funds to prevent loss or theft.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
08/2019 to 02/2020
CashierSteven Madden, Ltd. – Rehoboth Beach, DE,
Helped customers find specific products, answering questions and offering advice.
Processed returned items in accordance with store policy.
Provided assistance with purchases, locating items and signing up for rewards programs.
Learned roles of other departments to provide coverage and keep store operational.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Trained new team members in cash register operation, stock procedures and customer service.
Processed customer payments quickly and returned exact change and receipts.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Drove sales and add-on purchases by promoting specific item options to customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Assisted customers with account updates, new service additions and promotional offers.
Increased sales 2% by suggesting specific purchases to customers.
Welcomed customers, offering assistance to help find necessary store items.
Worked closely with front-end staff to assist customers.
Assisted cashiers with completing end-of-day counts and securing funds to prevent loss or theft.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Received payments for food and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Smoothly processed incoming orders, handling over 150 transactions per day with exceptional accuracy.
Resolved issues regarding customer complaints and escalated worsening concerns to supervisors for remediation.
06/2019 to 08/2019
CashierSteven Madden, Ltd. – Sunrise, FL,
Helped customers find specific products, answering questions and offering advice.
Processed returned items in accordance with store policy.
Read weekly sales inserts and monitored price changes.
Provided assistance with purchases, locating items and signing up for rewards programs.
Learned roles of other departments to provide coverage and keep store operational.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Trained new team members in cash register operation, stock procedures and customer service.
Compiled and updated client data to track payments trends and support accurate accounting.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Processed customer payments quickly and returned exact change and receipts.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Drove sales and add-on purchases by promoting specific item options to customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Assisted customers with account updates, new service additions and promotional offers.
Welcomed customers, offering assistance to help find necessary store items.
Worked closely with front-end staff to assist customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Resolved issues regarding customer complaints and escalated worsening concerns to managers for remediation.
Smoothly processed incoming orders, handling over 100 transactions per day with exceptional accuracy.
Education and Training
Expected in 06/2021
High School Diploma: Waco High School - Waco, TX GPA:
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