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Cashier Resume Example

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CASHIER
Professional Summary

Friendly Cashier offering more than 10 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Organized fast food experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Committed and hardworking McDonalds with 10 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Successful at working in high-volume environments to assemble McDonalds and Fast food products. Knowledgeable about quality assurance standards, equipment operation and shipment management. Enthusiastic Cashier with 10 years of experience helping customers complete transactions. Talented at fielding customer questions, providing recommendations and ringing up on POS cash register. History of increasing sales by promoting current deals.

Work History
Wendy's - CashierHartsville, SC08/2018 - 02/2020
  • Operated cash register for cash, check and credit card transactions with 10% accuracy.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Increased sales 10% by offering advice on purchases and promoting additional products.
  • Worked closely with Wendy's to solve problems and handle customer concerns.
  • Educated customers on promotions to enhance sales.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Mcdonalds Corp. - Cashiering Team LeadDarlington, SC03/1999 - 01/2013
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
  • Evaluated professionalism of checkouts every 10yrs and kep team members on top of cleaning tasks.
  • Educated employees on alljob tasks, including register use, merchandising and customer service.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained as crew trainer and provided back-up coverage to provide customers with optimal support.
  • Educated customers on promotions to enhance sales.
  • Increased customer loyalty and retention.
  • Directed team of 15 cashiers to maximize performance and deliver exceptional service to every customer.
Mcdonalds Corp. - Cashier Team LeadGreenwood, SC07/1997 - 08/1999
  • Resolved escalated customer disputes with special actions such as discounts.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored areas for security issues and safety hazards.
  • Directed team of 15 cashiers to maximize performance and deliver exceptional service to every customer.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Received and processed customer payments.
  • Built effective training and coaching strategies to optimize team performance.
  • Educated customers on promotions to enhance sales.
Skills
  • Customer assistance
  • Credit card processing
  • Payment collection
  • Refunds and exchanges
  • Stocking and Replenishing
  • POS Systems
  • Point of Sale Knowledge
  • Drawer Management
  • Cash Register Operation
  • Product Restocking
  • Basic math skills
  • Cash balancing
  • Order taking
  • Wire Transfers
  • Cash register systems
  • Staff Training
  • Money handling
  • Cleaning and sanitizing
  • Coaching and mentoring
  • Coupons and gift cards
  • Product knowledge
  • Time management skills
  • Sales expertise
  • Payment processing
  • Cash owed calculations
  • Bagging assistance
  • Cash Handling
  • Cash register skills
  • Cleanliness
  • Cleaning procedures
  • Heavy lifting
  • Friendly demeanor
  • Shelf-cleaning
  • Customer Relations
  • Payment accepting
  • Good telephone etiquette
Education
06/1999Greenwood High SchoolSCHigh School Diploma
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Resume Overview

Companies Worked For:

  • Wendy's
  • Mcdonalds Corp.

School Attended

  • Greenwood High School

Job Titles Held:

  • Cashier
  • Cashiering Team Lead
  • Cashier Team Lead

Degrees

  • High School Diploma

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